Technical Support Engineer

KEYSTAFF
Minneapolis, MN, United States
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$80,000.0 - $90,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Project Salesforce.Com SAP (Applications)

Job description

  • Provide support to customers, working with engineering, commercial and quality teams
  • Work through service requests using strong customer service
  • Recommend corrective actions and write service reports based on field data
  • Coordinate inspection and disposition of returned parts, equipment and materials
  • Go-to person for sales force users
  • Deliver training to customers related to products and services

Requirements

  • BS in electrical, industrial or mechanical engineering
  • Strong oral and written communication skills
  • Project management skills including directing technical staff
  • Experience working with internal and external customers
  • Familiarity with SAP and MS Project

IND2

Benefits & conditions

Salary: $80k-$90K, * 401(k)

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

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