Sr. Systems & Service Support Technician

The successful candidate will play a key role in equipment assembly, system integration, testing, installation, and customer support while working closely with engineering and product development teams to improve performance and reliability.

Responsibilities

• Perform complete electromechanical assembly of industrial equipment and systems
• Conduct system testing, troubleshooting, debugging, and verification activities
• Calibrate and configure equipment to meet performance and quality standards
• Prepare systems for shipment and installation
• Support customer installations, training, commissioning, and field service activities
• Diagnose and resolve mechanical, electrical, and system-level issues
• Collaborate with engineering teams on product enhancements, upgrades, and new product development
• Set up and execute engineering tests and experiments
• Collect, analyze, and document technical data and test results
• Perform preventive maintenance and ensure equipment is operating at optimal performance levels
• Review and provide feedback on procedures, documentation, and Bills of Material
• Assist with training team members on equipment operation and support procedures
• Maintain accurate records and communicate project status effectively
• Support continuous improvement initiatives and general production operations

• Experience building, troubleshooting, and supporting complex electromechanical systems
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret engineering drawings, schematics, and technical documentation
• Experience with system setup, testing, calibration, and diagnostics
• Comfortable collecting and analyzing technical data
• Proficiency with hand tools, power tools, and general shop equipment
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency with Microsoft Office or Google Workspace applications
• Ability to lift up to 50 pounds
• Valid driver’s license and ability to travel as needed

Preferred Qualifications

• Experience with industrial printing, automation, OEM equipment, advanced manufacturing, or similar technologies
• Exposure to field service, equipment installation, and customer support environments
• Familiarity with CAD software and 3D modeling tools
• Experience supporting engineering development and prototype testing

• Competitive pay: $30-$40/hour
• Opportunity to work with cutting-edge technology
• Diverse mix of assembly, testing, field service, and engineering support responsibilities
• Collaborative team environment
• Career growth opportunities within a rapidly evolving technical organization

If you enjoy solving technical challenges, working with advanced equipment, and supporting innovative technology solutions, we’d love to hear from you.

Pay: $30.00 - $40.00 per hour

Expected hours: 40.0 per week, * 401(k)

• Dental insurance
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance