IT Field Technician

CFS, Inc.
Menomonee Falls, WI, United States
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$45,000.0 - $60,000.0
Working hours
Regular working hours
Job source

Tech stack

Business Software Computer Networks Networking Basics Software Security

Job description

  • Provide responsive IT support for hardware, software, and basic network issues across corporate and site locations.
  • Install, configure, and maintain workstations, peripherals, and standard business applications.
  • Assist with deploying and maintaining networking components and connectivity as needed.
  • Troubleshoot and resolve end-user issues and general IT requests.
  • Support security tooling and help ensure endpoint and software security updates are applied.
  • Train and support staff on newly installed systems, applications, and processes.

Requirements

  • Experience troubleshooting Windows PCs, common business applications, and basic networking concepts.
  • Comfort installing and configuring hardware, operating systems, and standard software.
  • Strong communication skills, including the ability to explain solutions and train non-technical users.
  • Strong attention to detail, problem-solving skills, and a customer-service mindset.
  • Ability to work independently while partnering closely with an IT leader on priorities and projects.
  • Valid driver’s license and ability to travel locally to multiple sites.

About the company

  • Our client is a multi-location organization with an in-person IT support need across multiple sites.
  • This is an entry-level, hands-on field support role supporting end users, hardware, software, and basic network issues.

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