IT Field Technician
CFS, Inc.
Menomonee Falls, WI, United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$45,000.0 - $60,000.0
Working hours
Regular working hours
Job source
Tech stack
Business Software
Computer Networks
Networking Basics
Software Security
Job description
- Provide responsive IT support for hardware, software, and basic network issues across corporate and site locations.
- Install, configure, and maintain workstations, peripherals, and standard business applications.
- Assist with deploying and maintaining networking components and connectivity as needed.
- Troubleshoot and resolve end-user issues and general IT requests.
- Support security tooling and help ensure endpoint and software security updates are applied.
- Train and support staff on newly installed systems, applications, and processes.
Requirements
- Experience troubleshooting Windows PCs, common business applications, and basic networking concepts.
- Comfort installing and configuring hardware, operating systems, and standard software.
- Strong communication skills, including the ability to explain solutions and train non-technical users.
- Strong attention to detail, problem-solving skills, and a customer-service mindset.
- Ability to work independently while partnering closely with an IT leader on priorities and projects.
- Valid driver’s license and ability to travel locally to multiple sites.
About the company
- Our client is a multi-location organization with an in-person IT support need across multiple sites.
- This is an entry-level, hands-on field support role supporting end users, hardware, software, and basic network issues.
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Prepare application
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