Systems Analyst

Responsible for the functional development and daily maintenance of student administrative systems supporting Enrollment Management and Student Success (EMSS). Responsibilities include functional problem solving, system analysis and design, development and enhancement of new or existing systems, documentation, project management, business practice analysis, and planning. Assignments involve development, modification and day to day maintenance of existing EMSS systems/applications and providing guidance and monitoring of EMSS communications. Develops and/or conducts training sessions. Performs other functionally related duties as assigned.

• Bachelor’s degree, preferably in computer science, business, information technology, or related fields.
• Four (4) years’ experience system support and analysis using enterprise-level administrative systems.
• Four (4) years’ experience working with student administration application systems.
• Two (2) years’ experience working with report development tools and developing code in relational databases and SQL programming
• Experience with business systems including client server and web-based systems Windows based operating systems and SQL query development.

• Ability to work flexible hours as required. Preferred Qualifications

• Master’s degree in computer science, information technology, business or a related field.
• Experience with enterprise-level student administration system, i.e., PeopleSoft, CRM, and application administration system, i.e., SLATE, document management system, i.e., OnBase, student success platform, i.e., Starfish.

• Experience with enrollment management and student success functions, i.e., admission, records, financial aid, student support. Knowledge, Skills, and Abilities (KSAs)

• General knowledge of higher education systems and practices.
• Effective written and verbal communication skills.
• Ability to maintain a high degree of professionalism in dealing with user areas by promoting a friendly, cooperative attitude in addressing their information needs.
• Ability to support, organize and contribute to large scale projects supporting enrollment management.
• Ability to perform effective knowledge transfer and training.
• Ability to communicate effectively with all student populations.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint., 1. * Do you have * Two (2) years’ experience working with report development tools and developing code in relational databases and SQL programming and Experience with business systems including client server and web-based systems Windows based operating systems and SQL query development?
• Yes
• No 2. * Do you have Four (4) years’ experience system support and analysis using enterprise-level administrative systems? and Four (4) years’ experience working with student administration application systems?
• Yes
• No 3. * Do you have a Bachelor’s degree, preferably in computer science, business, information technology, or related fields?

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check., + No

1. • Are you a current, internal SEIU applicant/team member? + Yes + No
2. • How did you hear about this employment opportunity? + Public Job Posting + Internal Job Posting + Agency Referral + Advertisement/Publication + Personal Referral + CSU Website + Other

3. If you selected ‘Public Job Posting” or “Other” please provide source. (Open Ended Question)

4. • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation. + Yes + No
5. • Are you able to perform the essential functions of this position with or without reasonable accommodation? + Yes + No