Desktop Support Technician
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Role details
Tech stack
Job description
Overview: Our client is seeking a Desktop Support Technician to provide hands-on technical support for end users in a professional environment. This position focuses on desktop support, device deployments, troubleshooting hardware and software issues, and delivering excellent customer service. The ideal candidate will have experience supporting both Windows and Mac environments and enjoy working directly with users to resolve technical issues., Key Responsibilities: Provide hands-on desktop support for end users. Install, configure, and troubleshoot desktop and laptop hardware. Support Windows and Mac operating systems. Perform imaging, device deployments, software installations, and upgrades. Troubleshoot printer, peripheral, and connectivity issues. Assist with hardware replacements and workstation setups. Provide technical support for students, faculty, and staff. Document issues and resolutions while maintaining a high level of customer service. Collaborate with team members to ensure timely resolution of technical issues., Role: IT Support Analyst Position Type: Contract Location: Oklahoma City Pay Rate Range: $25-28/hourly Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable company with… Recommended *, Job Title: IT Support Technician Industry: Managed IT Services / Technology Location (city, state): Oklahoma City, OK Pay: $40,000 - $50,000 / year depending on experience Work Schedule: Monday-Friday, primarily during standard business hours, with occ… Recommended *, Role: Service Delivery Technician Position Type: Full Time Location: Tulsa Pay Rate Range: $25-30/hourly DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable compan… Recommended *, Job Title: IT Support Analyst Location: Oklahoma City, OK (fully on-site) Salary Range: $50,000 - $100,000 / Annually depending on experience. Benefits: The position is eligible for medical, dental, vision, and 401(k). Must be authorized to work in th… Recommended *, Role: Tier 2 Support Technician Position Type: Contract to Hire Location: Oklahoma City Pay Rate Range: $25.00 - $34.00/hour Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a … Recommended *, Role: IT Support Specialist Industry: Legal / Professional Services Location: Chicago, IL - Hybrid, 2 days onsite per week Assignment Type: Direct Hire Salary: $75,000 - $95,000 / year Benefits: This role is eligible for medical, dental, vision and 401… Recommended *, Title: Sr Site Support Specialist Location: Fort Collins, CO Pay Rate Range: $30-34 / hour Benefits: This position is eligible for medical, dental, vision, and 401k. We are seeking an IT Support professional to provide hands-on technical support within… Recommended *, Job Title: Desktop Support / Help Desk Technician Location (city, state): Oklahoma City, OK (onsite) Pay: $25.00-$28.00 per hour Work Schedule: Monday-Friday, 7:00 AM-5:00 PM, with an 8-hour shift scheduled within that window. No remote flexibility. Be… Recommended *, Role: Service Desk Technician Location: Carlsbad, NM Pay Range: $65 - $75 / hour Benefits: This role is eligible for medical, dental, vision and 401k. Position Summary: The IT Support Technician supports and maintains organizational computer systems, w… Recommended *, Position: Senior Technical Support Specialist Location: Washington, DC (5 days a week onsite) Work Schedule: Monday - Friday Assignment Type: Direct Hire Salary Range: $85,000 - $90,000 / Year Benefits: This position may be eligible for medical, dental… Recommended *, IT Systems Support Analyst Location: New Castle, WY - Onsite Salary: $80K-$85K We are seeking an IT Systems Support Analyst to provide hands-on technical support for users and systems at a refinery location in New Castle, Wyoming, as well as support se… Recommended *, Position: IT Support Specialist Location: Chantilly, VA (onsite) Work Schedule: Monday - Friday (5 Days on Site) Assignment Type: Direct Hire Salary Range: $70,000 - $80,000 / Annually Benefits: This position may be eligible for medical, dental, vision… Recommended *, Position: Engineering Support & Customer Success Analyst Location: 100% Remote - Mainland-USA based candidates ONLY (working EST) Length: 3+ months contract to hire Target Pay Range: $25.00 / Hourly W2 (Benefits eligible after 60 days) Benefits: This p… Recommended *, Role: JavaScript Application Developer Position Type: Contract Location: Oklahoma City Pay Rate Range: Up to $60.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a … Recommended *, Job Title: Systems Analyst - Application Support Industry: Energy / Oil & Gas Location (city, state): Oklahoma City, OK Pay: $100,000 - $200,000 / year depending on experience. Work Schedule: Monday - Friday, 8-5 with flexibility. 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About Our Client: O… Recommended *, Role: Mechanical Engineer Location: East Pittsburgh, PA Pay: $79,000 - $83,000 / year Benefits: This role is eligible for medical, dental, vision, HSA, life, and short/long term disability insurance, Wellness Rewards and 401K. The Opportunity Our Globa… Recommended *, Position Title: Senior Staff Accountant Location: Plymouth Meeting, PA Compensation: $65,000 - $75,000 / Annually Work Schedule: 8:30am - 5:30pm On-Site or Hybrid: Hybrid - In office 3 days per week Benefits: This position offers medical, dental, visio… Recommended
Requirements
Preferred Experience: Previous Tier I or Tier II Desktop Support experience. Experience supporting Mac and Windows environments. Experience with hardware and software installations. Device imaging and deployment experience. Printer support and troubleshooting experience. Basic networking knowledge including IP addressing and connectivity troubleshooting. Strong customer service and communication skills. Experience supporting users in an educational, healthcare, or enterprise environment is a plus.
Ideal Candidate Profile: Positive attitude with strong customer service skills. Dependable and professional when interacting with end users. Comfortable providing in-person technical support. Strong troubleshooting and problem-solving abilities. Team-oriented individual who is willing to learn and assist where needed. Detail-oriented with the ability to manage multiple priorities. Someone who enjoys hands-on technical work and helping others solve technology challenges.
Benefits & conditions
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Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
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Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
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Permanent Employment: Many of Addison’s job openings lead to potential permanent employment
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Connections: You connect directly with hiring managers from renowned organizations
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Options: You are presented with multiple employment options near your home, Network Engineer - VoIP/Telephony Focus Industry: Healthcare / Technology Location (city, state): Columbia, TN Assignment Type: 6-Month Contract-to-Hire Pay: $48/hour; Potential conversion salary: $85,000-$100,000 Work Schedule: Onsite during the contr… Recommended *
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