IT Project Manager - Journey

WSDOT’s Technology Services Division (TSD) is seeking a journey-level IT Project Manager to support the successful delivery of agency technology projects by applying established project management principles, methods, and tools. In this role, you will position will plan, coordinate, and monitor IT projects involving requirements gathering, business analysis, system design, development, acquisition, installation, and implementation, while tracking scope, schedule, budget, risks, issues, and dependencies in accordance with statewide and WSDOT project management standards. Reporting to the Manager of the Enterprise Technology Project Management Office, this position will work collaboratively with business customers, technical teams, and project stakeholders to identify project needs, document requirements, and coordinate work activities. This position will also apply WaTech and TSD project management standards to promote consistent project execution, manage cross-project impacts, and support successful delivery of technology solutions aligned with WSDOT’s mission and organizational objectives. What to Expect Among the varied range of responsibilities held within this role, the IT Project Manager - Journey will:

• Manage assigned low and medium risk WSDOT technology projects under general supervision.
• Support the planning, coordination, and monitoring of project team activities throughout the project lifecycle.
• Support the development and coordination of RFP/RFQ/RFI (RFx) activities in collaboration with the Administrative Contracts Office.
• Support risk identification, issue tracking, and change control processes.
• Support compliance with applicable RCWs, WaTech policies, standards, and guidelines.
• Support communication of project status to stakeholders, participate in meetings and coordinates site visits as required.
• Support the development and documentation of business requirements and assists engagement with WSDOT TSD Business Customers and technical groups.
• Contribute to continuous improvement of project management practices and tools., Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

To be considered for this opportunity, the following competencies are required: Project Management

• Demonstrated experience independently managing IT projects using established frameworks and templates.
• Working knowledge of project management principles, methodologies (PMBOK, Agile), and the IT project lifecycle.
• Knowledge and skills to independently coordinate projects, develop documentation, monitor scope, schedule, budget, risks, and issues, and apply standards.
• Applied experience resolving routine issues and maintaining compliance.

Communication & Coordination

• Professional experience facilitating meetings, preparing documentation, and coordinating cross functional teams.
• Thorough knowledge of effective communication strategies for technical and non-technical audiences.
• Functional knowledge and skills to independently build collaborative relationships and communicate status.

Business & Technical Analysis

• Practical experience analyzing business needs, documenting requirements, and developing analysis artifacts.
• Applied knowledge of business analysis methods, requirements elicitation, process mapping, and functional documentation.
• Working knowledge and skills to independently ensure alignment with project scope and objectives.

Risk, Issue, & Change Management

• Hands-on experience supporting risk identification, issue tracking, and changing control processes.
• Functional knowledge of project governance and risk management practices.
• Knowledge and skills to independently identify, document, assess, and communicate project risks, issues, and change requests using established processes.

Technical & Tool Proficiency

• Applied experience using Microsoft Office, Project, Teams, SharePoint, Visio, and related collaboration tools.
• Working knowledge and skills to independently use project management and documentation tools and quickly learn new technologies to support project delivery.

Analysis & Documentation

• Ability to research and document business requirements, functional requirements, and project constraints.
• Ability to diagram business processes and basic system workflows using established tools.
• Ability to perform structured analytical thinking, including problem solving, process evaluation, and conceptual modeling.

Growth Mindset & Service-Oriented

• Actively demonstrates a commitment to learning and growth.
• Takes action to meet the needs of others.

It is preferred that qualified candidates also demonstrate/have:

• Contract Management: Knowledge and understanding of state procurement processes and legal considerations, ability to review and support contract documentation, and skills to work effectively with vendors and procurement staff to ensure requirements and deliverables are met.
• Continuous Improvement: Understanding of and the ability to apply continuous improvement principles, methodologies, and tools, including Lean or Six Sigma, the ability to identify and implement process enhancements, and a willingness to contribute practical recommendations and participate in improvement activities.
• Organizational Change Management: Experience establishing models and practices, supporting the development and communication of change materials, and helping plan and execute change activities.

• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• This position offers flexible/hybrid remote work options.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov

Why WSDOT

• Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
• Paid Leave - In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
• Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world’s longest floating bridge, and operates the largest ferry system in the nation!