Data Center Technician
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Role details
Tech stack
Job description
We are seeking a Data Center Facilities Operations Specialist (Data Center Technician) to support the day-to-day operation and reliability of mission-critical data center facilities. This individual will help oversee critical infrastructure, coordinate maintenance activities, support change management, respond to facility incidents, and ensure operational procedures are followed.
The ideal candidate has hands-on experience working in a data center or other mission-critical facility and understands electrical, mechanical, cooling, fire protection, and facility monitoring systems. Key Responsibilities
- Support daily operations of mission-critical data center facilities.
- Conduct routine physical and visual inspections of facility infrastructure and equipment.
- Monitor critical electrical, mechanical, HVAC, fire protection, and environmental systems.
- Provide onsite support during scheduled maintenance, infrastructure work, and change activities.
- Coordinate with internal teams, third-party data center providers, vendors, and maintenance personnel.
- Review operational documentation, including Methods of Procedure (MOPs), Risk Assessments (RAs), and Standard Operating Procedures (SOPs).
- Help coordinate and track planned and unplanned maintenance activities.
- Support facility change management processes and maintain accurate maintenance and change records.
- Respond quickly to critical facility events involving power, cooling, fire/life safety systems, security, or other infrastructure.
- Escalate operational risks and incidents to the appropriate teams.
- Participate in incident reviews and continuous improvement efforts.
- Maintain accurate logs, reports, and documentation for operational and compliance purposes.
- Assist with moves, adds, changes, equipment relocations, and general data center support activities.
- Participate in an on-call rotation and provide after-hours support when required.
- Provide additional facility operations support as business needs require.
Requirements
- 1-2+ years of experience in data center facilities, critical facilities, or a similar mission-critical environment.
- Working knowledge of data center infrastructure, including:
- Electrical and power distribution systems
- Mechanical systems
- HVAC and cooling systems
- Fire detection and suppression systems
- Building/facility monitoring systems
- Ability to follow structured operating, maintenance, change management, and incident response procedures.
- Strong troubleshooting and problem-solving skills.
- Ability to identify operational risks and escalate issues appropriately.
- Strong written and verbal communication skills.
- Comfortable working in a fast-paced, highly available environment where uptime and reliability are critical.
- Ability to work onsite and participate in scheduled after-hours or on-call support.
Preferred Qualifications
- Experience supporting large-scale, enterprise, hyperscale, colocation, or mission-critical data center environments.
- Experience reviewing or working with MOPs, SOPs, risk assessments, and change requests.
- Familiarity with data center capacity planning, including space, power, and cooling.
- Experience with rack layouts, equipment installation, provisioning, or relocation activities.
- Knowledge of incident management, change management, and root cause analysis processes.
- Industry certifications such as Certified Data Centre Professional (CDCP), Certified Data Centre Specialist (CDCS), or similar credentials are a plus.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at, UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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