Information Technology Specialist (Cloud Engineer)

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• Search, Help power the technology behind America'’s innovation system. Join the USPTO'’s Office of the Chief Information Officer, Enterprise Infrastructure Delivery Office, and Cloud and Network Services Division to support the secure, reliable, and innovative infrastructure that enables the agency'’s mission. You will work alongside professionals responsible for cloud and network services, engineering platforms, systems architecture, storage, firewalls, and other critical technology capabilities., Help

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year.

This is a key role position for you if you…

GS-09

• Strive to join a mission-focused team and help shape the future of cloud and SI capabilities, assist management on plans for efficient cloud storage, lifecycle management, operational support, and AI enablement.
• Enjoy working with a technology team, participating with higher level managers in the creation of strategic plans for the development, revision, and management of cloud platforms, as well as the provision of cloud tenant support.
• Play a key role in advancing reliable and mission-focused cloud solutions, assists with the development and maintenance of cloud platform solutions that meet requirements and mission needs.
• Help promote secure, compliant, and effective cloud operations, assist in the deployment, implementation, and monitoring of cloud-based products to help ensure continuity, availability, and secure operation.
• Strengthen cloud capabilities across the organization, supporting and monitoring activities that help availability of cloud services.

GS-11

• Want to build hands-on experience with enterprise cloud technologies and mission-focused solutions, provide technical support for cloud services and architectures and assist in cloud-based projects from planning through completion, gaining hands-on experience with enterprise cloud technologies and mission-focused solutions. *

Are interested in helping deliver efficient, reliable, and secure cloud operations, supporting cloud storage, lifecycle management, operational support, and related cloud service activities under the guidance of higher-level staff, helping promote efficient, reliable, and secure cloud operations.

*

Enjoy contributing to the delivery and continued improvement of cloud capabilities, assist in implementing cloud platform plans and supporting cloud tenant operations, contributing to the delivery and continued improvement of cloud capabilities.

*

Value well-governed, consistent, and well-managed cloud services, support cloud governance processes by applying established policies, procedures, and standards to cloud service activities, helping to ensure consistent and well-managed cloud operations.

*

Enjoy working with cloud service providers and supporting day-to-day technology operations. Coordinate with cloud service providers as needed to support service implementation and routine operational needs., Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non-Bargaining Unit position.

This is a Public Trust position and has a risk level designation of “moderate”.

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website.

All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Relocation Expenses are not authorized and will not be paid.

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a “well qualified” rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management'’s Career Transition Resources website at: OPM CTAP/ICTAP. CTAP/ICTAP documentation requirements are listed in the '‘Required Documents'’ section of this announcement.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

All application materials become the property of the United States Patent and Trademark Office.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., 2. Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'‘ll notify you before contacting them.

1. Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD (PREFERABLY YOUR LAST PROMOTION OR WITHIN-GRADE INCREASE (WGI)) SF-50, “Notification of Personnel Action” so that we may verify your time-in-grade.

Supporting Documents:

1. Veterans'’ Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran'’s present receipt of compensation. For more information, please visit Feds Hire Vets.
2. Performance Appraisal: Recent performance appraisal with supervisor'’s signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons.
3. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents:

• CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50, noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.
• ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50, documenting your RIF separation, noting your position, grade/band level, duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.

1. Special Appointing Authorities: Special Appointing Authorities: If you are applying under a special appointing authority (i.e., Schedule A, disabled veterans, or certain military spouses, NOAA Corps), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements. For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities.Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.

You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site., * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
• Set aside at least 2 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us., 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

1. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
2. Selected or Not Selected.

After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant'’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans'’ preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the “Notification Settings” to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

A complete application consists of:

1. Resume: All applicants are required to submit a two-page resume (NOT TO EXCEED 2 PAGES). Resumes exceeding this limit will not be considered eligible. Please submit only one resume. Only the document uploaded under the “Resume “section as the “Document Type” will be reviewed to assess your qualifications and for evaluation purposes. To receive full credit for relevant experience, please list the month/year (MM/YY - MM/YY) and number of hours worked for experience listed on your resume. Resume should clearly state your experience related to this position as described in the Duties section and Qualifications section.
2. Professional or Academic References: Provide 2-3 professional/academic references (name, phone, email); one must be your current supervisor. We'‘ll notify you before contacting them.
3. Notification of Personnel Action (SF-50): For current and/or former Federal employees, your status eligibility and highest permanent grade/step/salary held in the Federal service will be validated with a copy of your most recent NON-AWARD (PREFERABLY YOUR LAST PROMOTION OR WITHIN-GRADE INCREASE (WGI)) SF-50, “Notification of Personnel Action” so that we may verify your time-in-grade.

Supporting Documents:

1. Veterans'’ Preference Documentation: If you are a veteran with preference eligibility, you will be asked to submit a copy of your DD-214 containing your discharge disposition, dates of service, and rank. If you are a preference eligible claiming a service-connected disability of 10 percent or more, you will be asked to submit documentation (i.e., a letter dated 1991 or later from the Department of Veterans Affairs or from a branch of the Armed Forces) certifying to the veteran'’s present receipt of compensation. For more information, please visit Feds Hire Vets.
2. Performance Appraisal: Recent performance appraisal with supervisor'’s signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide explanation of the reasons.
3. Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) documents:

• CTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice); 2. A copy of your SF-50, noting current position, grade/band level, and duty location; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.
• ICTAP applicants MUST submit the following documents: 1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area, notice of disability annuity termination, certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. 2. A copy of your SF-50, documenting your RIF separation, noting your position, grade/band level, duty location, and/or Agency certification of inability to place you through RPL, etc.; 3. A copy of your latest performance appraisal/rating; and 4. Any documentation that shows your current promotion potential.

1. Special Appointing Authorities: Special Appointing Authorities: If you are applying under a special appointing authority (i.e., Schedule A, disabled veterans, or certain military spouses, NOAA Corps), you will be asked to submit documents showing eligibility to non-competitively apply under Merit Assignment announcements. For more info on non-competitive appointments and supporting documents, please visit Federal Employment of People with Disabilities or Feds Hire Vets - Special Hiring Authorities.Documentation supporting NOAA Commissioned Corps: NOAA Form 56-16 or other documentation supporting active duty in NOAA Corps.

You can upload your documents when you register or update your information on the Dept. of Commerce site which you access through the USAJobs site., 2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;

1. Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
2. Selected or Not Selected.

After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant'’s responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated timeframes.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans'’ preference, disability, etc.). You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the “Notification Settings” to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.

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Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Information Technology & Information Systems, Software Engineering, Cloud Computing, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Information Technology & Information Systems, Software Engineering, Cloud Computing, Patents, Trademarks, Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Special authorities

Individuals eligible under a special authority not listed in another hiring path.

Clarification from the agency

Current or former federal employees with competitive status (career or career-conditional), CTAP/RPL/ICTAP eligible candidates in local commuting area, VEOA eligible, 30 percent or more Disabled Veterans, Military Spouses, Interchange Agreement, People with Disabilities, Peace Corps and VISTA, Reinstatement eligible candidates and NOAA Corps under honorable conditions after 3+ years of continuous service., You must meet the United States Office of Personnel Management'’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Competency-Based Qualification Standard for the Information Technology Management Series, 2210.

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to the next lower grade level in the Federal service.

GS-09: For this position, the next lower grade level is a GS-07. The specialized experience for this position includes:

1. Experience supporting the development, deployment, configuration, monitoring, or troubleshooting of cloud applications and services, such as AWS compute, storage, databases, or serverless services; AND
2. Experience providing programming, scripting, automation, infrastructure-as-code, or CI/CD tools to support cloud operations, such as Python, Java, React, Terraform, CloudFormation, GitHub Actions, or Jenkins; AND
3. Experience applying established cloud security, governance, and operational procedures, such as access controls, configuration standards, change management, and system monitoring.

GS-11: For this position, the next lower grade level is a GS-09. The specialized experience for this position includes:

1. Experience compiling business and technical requirements from stakeholders, development of AWS cloud solutions, while supporting cloud-based services and data-driven mission requirements such as Python, Java, React, Terraform, CloudFormation, GitHub Actions, or Jenkins; AND
2. Experience providing technical support for cloud services, architecture, and related projects, such as cloud migrations, application deployments, infrastructure implementations, or system integrations; AND
3. Experience applying cloud security, governance, and operational requirements, such as identity and access management, vulnerability remediation, compliance controls, configuration baselines, and incident-response procedures.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level., * Accountability

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment., Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $70,623 - $111,087 per year Pay scale & grade

GS 9 - 11

Promotion potential 13

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TMCO - EIDO-26-13094152-MP Control number 890576000

This job is open to

Help

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management’s hiring rules and pay scales.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses, * Your resume and question responses must demonstrate the job-related competencies.

• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement., Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated, Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help, Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $70,623 - $111,087 per year Pay scale & grade

GS 9 - 11

Promotion potential 13

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Moderate Risk (MR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number TMCO - EIDO-26-13094152-MP Control number 890576000

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Come work for the Patent and Trademark Office we have been ranked as one of the best places to work in the federal government! The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. The USPTO is headquartered in Alexandria, Virginia, and has over 12,000 employees. For more information about the USPTO, please visit the USPTO Jobs Website.