Systems Engineer

The Systems Engineer shall be responsible for resolving incidents escalating to or originating at the Systems Engineer level., * Responsible for administration of the Microsoft computing environment to include but not limited to:

• Microsoft Domain Administration
• Active Directory
• domain controllers
• Domain Names Services (DNS)
• Troubleshooting minor network connectivity issues such as network interface card (NIC), cabling, TCP/IP configuration issues
• Basic messaging system administration (e-mail)
• PC and server hardware familiarity including the ability to troubleshoot and resolve system issues using configuration analysis and subsystem (hard drive, memory, monitors, and power supplies) repair/replacement procedures.
• Responding to trouble tickets from the Service Desk automated trouble ticketing system.
• Performing hardware and software System, including patches, upgrades, service packs, and hotfixes to ensure system availability, reliability, and serviceability., Persons in this position will also be responsible for backup and recovery functions. EDUCATION AND EXPERIENCE

• Must maintain a current Microsoft 365 Certified: Enterprise Administrator Expert and
• Microsoft Certified: Azure Administrator Associate certification and
• Five to Seven (5-7) years of experience working with the Microsoft computing environment.

SKILLS, KNOWLEDGE AND ABILITIES:

• High level of familiarity with Microsoft Domain Administration, Active Directory, domain controllers, Domain Names Services (DNS); familiarity with basic network technologies and capable of troubleshooting minor network connectivity issues such as network interface card (NIC), cabling, TCP/IP configuration issues; basic messaging system administration (e-mail); PC and server hardware familiarity including the ability to troubleshoot and resolve system issues using configuration analysis and subsystem (hard drive, memory, monitors, and power supplies) repair/replacement procedures; respond to trouble tickets from the Service Desk automated trouble ticketing system; perform hardware and software System, including patches, upgrades, service packs, and hotfixes to ensure system availability, reliability, and serviceability., The physical demands described must be met by an employee to perform the essential functions of the job. The employee must be able to: see, hear, and speak; lift objects weighing up to 20 pounds; sit for extended time; and use a personal computer and typical peripheral devices., Candidates must have the the ability to obtain and maintain a Public Trust clearance. U.S. Citizenship is required., Must have the ability to obtain and maintain a security clearance. In addition, a satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States are required.

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