Testing Specialist, PT - Beavercreek

This position is designed to directly support students and the Coordinator, Access and Retention by administering (proctoring) a variety of tests: academic tests, placement tests, and TEAS tests. This position is an integral point of contact for new and current students in addition to serving as a faculty liaison. This position assists with ensuring that students who are eligible, receive their approved accommodations for tests/assessments through partnership with the Office of Accessibility. The Testing Specialist prioritizes connecting with parties in a meaningful, trauma-informed way to promote a sense of belonging on campus. They are responsible for maintaining test security, confidentiality and upholding the integrity of the Testing Center. Position is not benefit eligible., * Responsible for administering a variety of academic and specialty tests to students with and without disabilities, both virtually and in person.

• Proctor Accuplacer assessments, manage and explain score reports, and assist students with their next enrollment step.
• Manage testing appointments, Outlook calendar, testing email inbox, and phone calls/voicemails.
• Maintain a positive rapport with faculty, staff, and students, creating a welcoming and supportive atmosphere for testers.
• Demonstrate attention to detail and timeliness in test preparation, administration, and returning materials to faculty.
• Manage multiple software systems to enhance efficiency and productivity, including overseeing various email accounts and effectively utilizing technology to support operational goals.
• Perform office management duties, including organizing, filing, utilizing the printer and scanner, stocking supplies, and maintaining the testing area.
• Maintain test security and confidentiality and uphold the integrity of the Center.
• Perform all other duties as assigned by the supervisor.

• Proctoring experience preferred. Six months to two years of similar or related experience.
• High school diploma or equivalent required
• Certificates, Licenses, Registrations: ATI Proctor Certification, Accuplacer Certificate of Test Administration, and other proctoring certificates as needed (can be obtained on the job).

Interpersonal Skills

• A significant level of trust and diplomacy is required, in addition to standard courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others.
• Accountability: Takes responsibility for one’s own actions, including but not limited to completing tasks accurately and on time; arriving at designated work/meeting locations when expected; being prepared to work and participate.
• Communication Skills: Highly collaborative with excellent communication skills.
• Culture of Care: Cultivates a supportive environment by implementing a trauma-informed culture of care.
• Customer Service: Serves both internal and external customers in an efficient, timely, and pleasant manner; maintains a professional appearance.
• Ethics: Displays basic business-oriented principles and values; shows honesty and integrity in making decisions and communicating with others.
• Reliability: Completes work in a timely manner with attention to detail; ability to work irregular work hours; ability to be depended upon and to identify and problem-solve.
• Team Environment: Collaborate effectively with colleagues, fostering a respectful, inclusive, and supportive workplace to achieve the College’s mission, vision, and goals.
• Technology: Familiar with a variety of software and willing to learn new technologies as needed for upgrades; proficient in Microsoft Office applications.
• Time management: Highly organized with strong time management skills and ability to effectively prioritize tasks.