IT Service Desk Analyst
Bay Area Healthcare Group, Ltd.
New York, NY, United States
23 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$55,000.0 - $75,000.0
Working hours
Regular working hours
Job source
Tech stack
Issue Tracking Systems
Network Troubleshooting
Networking Basics
Office Suite
Software Troubleshooting
Information Technology
User Accounts
Job description
- Respond to IT support requests by phone, email, or help desk system
- Troubleshoot computer, software, printer, and network issues
- Set up user accounts, devices, and workplace technology
- Document technical issues and track resolutions
- Escalate complex problems to the appropriate IT team
- Assist with software updates and basic security procedures
Requirements
- Experience in IT support, help desk, or technical service
- Knowledge of Windows, office applications, and basic networking
- Strong troubleshooting and communication skills
- Ability to manage multiple support requests
- Familiarity with ticketing systems is preferred
- IT certifications or relevant technical education are a plus
Benefits & conditions
- Competitive salary
- Paid time off
- Health benefits, subject to eligibility
- Training and professional development opportunities
About the company
Corporate Suites provides furnished office space and workplace solutions for businesses. Reliable technology support can help maintain smooth office operations and a productive work environment.
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Prepare application
- Draft this with your agent
- Open in Claude
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