IT Field Service Technician II

• IT technical support by phone, email, messaging, and in-person.
• Install, update, maintain, troubleshoot, and repair desktop and laptop computers.
• Support printers and scanners.
• Administrate and troubleshoot Windows OS, MS Office, and other applications.
• Update user accounts in Active Directory, Exchange, and Symitar.
• Learn and support new systems.
• Vendor warranty claims.
• Implementation support.
• Travel to branches.
• Must be able to work overtime, including Saturdays.

• 4-year Bachelor’s Degree preferred.
• 2 - 4 years supporting Windows OS & MS Office.
• Working knowledge of networking and Active Directory.
• Strong troubleshooting of software and hardware.
• Dell computers preferred.
• ServiceNow ticket preferred.
• Excellent written and verbal communication skills.
• High attention to detail, accuracy, and organizational skills.

What do we do? We get your resume seen, prepare you for the interview, and get you a job offer! Addvantage Credit Union Staffing was founded in 2002, and exclusively staffs credit unions. We have helped thousands of candidates around the country get their foot-in-the-door at top credit unions and we are most proud of our high placement rate! Thank you for considering the following position in your job search!