Field Service Technician Supervisor

Here we craft excellence together. Candidate skills & requirements At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment. * High School Diploma or equivalent required. Associate’s degree in a related technical field preferred. * 6 years of Technical Field Service or technical experience related to the aerospace industry. * Leadership or supervisory experience is preferred. * Knowledge of Safran passenger seating preferred. * High level of organizational skills, employing various tracking, note taking and visual management techniques to maintain clarity in reporting status. * Natural mechanical ability with hand and power tools. * Experienced in referencing CMM’s, Drawing’s, PQS and installation documents to find solutions to resolve issues. * Experienced reading and interpreting documents such as electrical drawings, MSDS sheets, maintenance manuals, product specifications and service bulletins. * Expert (desirable but not essential) in reworking all different seat class types or is considered to be a specialist in a specific area. This includes electrical troubleshooting, painting, declam and cosmetic repairs. * Good overall knowledge with Computer/MS Office applications especially Microsoft Excel spreadsheets and Microsoft Words. Across all team members, we are looking for the following attributes: * Innovative & Curious * Collaborative & Inclusive * Committed to Safety * Trustworthy * Results Focused * Driven to Excellence * Powered by Teamwork This description outlines the general nature and level of work for this position., We will make a determination on your request for reasonable accommodation on a case-by-case basis. Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position Relocation assistance may be offered for this position. Annual salary based on experience and market Job location Job location North America, United States, South Carolina City (-ies) Charleston Applicant criteria Minimum education level achieved High School Diploma/GED Equivalent Minimum experience level required More than 5 years ITAR Controlled Position: Select “Yes” if role requires U.S. citizenship/permanent residency No

Field Service Technician Supervisor ($4,000.00 Hiring Bonus) Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine’s ““World’s Best Companies 2025”” ranking. With more than one million seats installed across the fleets of the world’s leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions. Reference number 2026-183388 Job details Domain Programs / Customer Relations Job field / Job profile Customer services and support - Field representative Job title Field Service Technician Supervisor ($4,000.00 Hiring Bonus) Employment type Permanent Professional category Technician Part time / Full time Full-time Job description A glimpse at the job: HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a Field Service Technician - Supervisor you’ll contribute to meaningful projects that shape the future of aerospace. This position contributes to our vision by: * Mentor Mechanics on technical skills, best practices and adherence to Safran processes. * Get daily Airframer non-conformity and production reports * Direct crew and set daily tasks priority for Safran aircraft workload. This includes assigning jobs to mechanics, pick-ups stamping, leading Safran standup / tie-in meetings, attending project status meetings and generating project status tie-in reports. * Create emergent removal paperwork to install / replace parts at the Airframer. * Report Quality issues to the appropriate parties within the organization * Analyze discovered quality issues with Mechanics * Add all QA issues to the appropriate tracking document or system * Verify team’s Time Sheet for accuracy prior to submittal to Manager. * Manage performance, behavior, training needs, etc. of the team. * Continuously seek Operational Excellence and continuous improvement. * Weekly review Airframer Production Reports to maintain and keep team members up to date pertaining to Seat on dock, receiving inspections, seat installation and other key Milestone dates. What we offer: * Competitive salaries * Paid holidays * Recognition programs * Comprehensive benefits * Retirement (401K) plans with employer match * Professional development opportunities * Tuition assistance * Over 300 career paths across global sites Highlights from our facility: Safran Seats in Gainesville, Texas, plays a big role in making top-notch aircraft seats for airlines around the world. The team here is known for their know-how and dedication to building comfortable, reliable seats for both commercial and business planes. With a focus on quality and new ideas, the Gainesville facility helps keep Safran at the forefront of the aviation seating industry, working closely with airlines and aircraft makers to deliver seats passengers appreciate.