INFORMATION TECHNOLOGY SPECIALIST II

Under the general direction of the Information Technology Manager I (IT Manager I), the Information Technology Specialist II (IT Specialist II) acts as a senior network/infrastructure engineer working on the most complex IT network/assignments and issues that impact the Department statewide. The incumbent is expected to be proficient and have strong working knowledge in the following competencies with monitoring, maintenance, support, and troubleshooting services for the Department’s online software productivity solutions, Cloud solutions and service providers, identity management and authentication services, firewall services, Wide Area Network (WAN), Local Area Network (LAN), Network Access Control systems (NAC), Web Application Firewall (WAF), wireless controller and access points, protection and management solutions, network switches, and server virtualization services. The incumbent will primarily be working in the System Engineering domain, with secondary emphasis in the Client Services and Information Security Engineering domains.

The incumbent works collaboratively with the ITSD management team and staff, briefs and advises the manager, exercises a high degree of initiative, independence of action, and originality, and must demonstrate tact and good judgment. The incumbent must be able to communicate effectively in order to develop and maintain effective and cooperative working relationships. The incumbent must be able to adapt easily to changing priorities and maintain consistent, predictable attendance in the performance of these specific functions., The duties of this position are primarily conducted indoors in an office environment. The incumbent will have a workstation with modular furniture, an adjustable rolling chair, a computer with various software programs, a telephone with voicemail, and stationary filing drawers and bins. The position requires the ability to sit for extended periods of time and operate a personal computer utilizing a mouse and keyboard.

The incumbent must be able to give presentations, participate in meetings, and interact with other staff. They must also be able to: push buttons on a keyboard, calculator, photocopy machine, facsimile machine, and telephone; grasp papers, small objects, and manuals; access upper and lower files and cabinets; and exert up to 25 lbs. of force occasionally and/or a negligible amount of force frequently in order to move or position objects.

Travel to various CDFA facilities and sites throughout the state as needed using various means of transportation systems; overnight stays, and weekend and off-shift work may be required.

Regular or recurring telework may occur as part of the incumbent’s ongoing regular schedule in accordance with CDFA’s Telework Policy.

This position may/may not be eligible for telework. The amount of telework is at the discretion of the CDFA and based on the current telework policy. While the CDFA supports telework where possible, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States. The CDFA does not participate in E-Verify for employment authorization purposes., 1. Based on the job description and duty statement, what skills and abilities do you believe are most critical to be successful in this position? Please be specific and provide examples that highlight: the complexity of the networks or server services you have worked with; your proficiency with key technologies such as DNS, VPN, network security, server virtualization, authentication and authorization services, and IDS/IPS systems.

1. Describe your experience related to the installation, configuration, and support of enterprise firewall services, Wi-Fi APs, switches, and enterprise VPN services. Please include specific technologies that you may have supported.

2. Describe a time when you managed multiple high-priority assignments with multiple deadlines in a highly complex IT environment. What were assignments and the major obstacles that you faced? How were you able to prioritize the assignments and overcome the obstacles?, Upon hire you may be required to provide official sealed transcripts or an original degree or certificate.

Applicants with foreign degrees may be asked to provide an official foreign transcript evaluation which indicates course work is equivalent to a degree from an accredited U.S. College or University.

The Information Technology Services Division (ITSD) is responsible for the oversight and management of all information technology and telecommunications activities including, but not limited to, information technology, information security, and telecommunications personnel, contractors, systems, assets, projects, purchases, and contracts. ITSD is tasked with ensuring compliance with state information technology policy and conformance to state information technology and telecommunications policy and enterprise architecture. The range of services that ITSD provides encompasses the areas of Technology Governance, Application Development Services, Customer Support and Services, Infrastructure and Security Operations, Enterprise Architecture, and Procurement. ITSD provides IT services to over 2,000 employees in eight major program areas as well as executive and administrative staff distributed over 100 locations throughout the state including district and field offices in 32 counties, two extraterritorial offices in Hawaii and Arizona, and 16 agricultural stations at the state’s borders.

As an employee of the California Department of Food & Agriculture (CDFA), you are required to perform the “essential functions” of the job, with or without reasonable accommodation. If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, then CDFA is the place for you!!, The Mission of the California Department of Food and Agriculture (CDFA) is to safeguard a resilient food system and promote an equitable marketplace, cultivating a California grown food supply that is globally recognized for innovation, quality, and sustainability.

The Information Technology Services Division (ITSD) is responsible for the oversight and management of all information technology and telecommunications activities including, but not limited to, information technology, information security, and telecommunications personnel, contractors, systems, assets, projects, purchases, and contracts. ITSD is tasked with ensuring compliance with state information technology policy and conformance to state information technology and telecommunications policy and enterprise architecture. The range of services that ITSD provides encompasses the areas of Technology Governance, Application Development Services, Customer Support and Services, Infrastructure and Security Operations, Enterprise Architecture, and Procurement. ITSD provides IT services to over 2,000 employees in eight major program areas as well as executive and administrative staff distributed over 100 locations throughout the state including district and field offices in 32 counties, two extraterritorial offices in Hawaii and Arizona, and 16 agricultural stations at the state’s borders.

https://www.cdfa.ca.gov