Associate Director of Clinical Information & Health Information Technology

Louisiana Primary Care Accountable Care Organization, L. L. C. (dba SatsumaCare Health Network) is hiring.

The Associate Director of Clinical Information & Health Information Technology (HIT) shall lead the strategy, implementation, and optimization of the organization’s clinical information, interoperability, analytics, and health technology infrastructure.

This hands-on leadership role shall oversee network interoperability, HIT vendors and systems, technology budgeting, value-based analytics, clinical informatics, and data-driven reporting. The Associate Director shall ensure that technology and information effectively support network providers, payer and regulatory requirements, community and patient engagement, patient experience, and organizational growth.

The Associate Director shall build and lead a small, high-performing team focused on delivering reliable, scalable, and actionable technology and data solutions across the network.

Key ResponsibilitiesHIT Strategy & Interoperability

• Lead the organization’s HIT, clinical information, and interoperability strategy.
• Oversee integration of clinical, claims, payer, quality, utilization, and other health data across participating providers and systems.
• Support interoperability across multiple EHRs, population health platforms, health information exchanges, and payer data sources.
• Establish data governance, quality, integrity, and reporting standards.
• Develop a scalable technology roadmap supporting network growth and value-based care.

Technology & Vendor Management

• Oversee HIT systems, vendors, implementations, contracts, performance, and deliverables.
• Establish vendor performance expectations, implementation milestones, and accountability.
• Identify opportunities to improve system performance, eliminate unnecessary duplication, and optimize technology investments.
• Coordinate technology initiatives across providers, vendors, consultants, payers, and internal teams.

HIT Budget & Financial Management

• Develop and manage the HIT and clinical information budget.
• Monitor technology expenses, licensing, implementations, interfaces, professional services, and vendor costs.
• Evaluate new technology investments based on operational need, measurable value, scalability, and strategic priorities.
• Support budgeting and technology requirements associated with grants, payer programs, and new network initiatives.

Value-Based Analytics & Clinical Informatics

• Lead analytics supporting Medicaid, Medicare, Medicare Advantage, commercial, and other value-based arrangements.
• Develop actionable reporting for attribution, quality, care gaps, utilization, risk stratification, provider performance, patient outreach, and financial performance.
• Translate clinical and operational priorities into technology, workflow, analytics, and reporting solutions.
• Support reconciliation and validation of provider, payer, EHR, claims, and population health data.
• Develop executive and provider-facing dashboards that translate complex information into actionable insights.

Patient, Community & Network Engagement

• Use data and informatics to strengthen patient engagement, patient experience, community outreach, and marketing initiatives.
• Support identification of priority populations, care gaps, engagement opportunities, and barriers to care.
• Develop reporting that demonstrates network reach, community impact, provider performance, and patient engagement.
• Ensure appropriate privacy, security, and governance of health information.

Payer, Network & Regulatory Deliverables

• Coordinate HIT and data requirements associated with network operations, payer contracts, grants, quality programs, and regulatory obligations.
• Ensure required reports and data submissions are accurate, validated, documented, and timely.
• Maintain strong processes for data validation, reporting specifications, audit readiness, and performance monitoring.
• Partner with clinical, operational, financial, and compliance leadership to meet organizational requirements.

Team Leadership

• Build, develop, and lead a small, high-performing team of HIT, informatics, analytics, and related professionals.
• Establish clear responsibilities, priorities, deliverables, and performance expectations.
• Develop staff through coaching, cross-training, and expanded responsibility.
• Create a collaborative, accountable culture focused on responsiveness, innovation, continuous improvement, and service to providers and patients., * Improve the accuracy, accessibility, and actionable use of clinical and performance data.
• Hold technology vendors accountable for cost, service, and measurable results.
• Strengthen value-based analytics and payer reporting.
• Deliver technology investments within established financial parameters.
• Improve the information available to providers, leadership, patients, and community initiatives.
• Consistently meet network, payer, grant, and regulatory deliverables.
• Build a small, high-performing team capable of supporting a growing provider-led healthcare network.

Why Join SatsumaCare?

This position offers the opportunity to help build the digital and clinical intelligence foundation of a next-generation, provider-led healthcare network, connecting interoperable data, technology, analytics, and clinical practice to improve outcomes across Louisiana.

• Bachelor’s degree in health informatics, information technology, healthcare administration, public health, business, computer science, or related field; advanced degree preferred.
• Progressive experience in healthcare IT, clinical informatics, interoperability, population health, healthcare analytics, or value-based care.
• Experience managing HIT vendors, technology implementations, contracts, budgets, and complex projects.
• Working knowledge of EHRs (particularly Athena and eClinicalWorks), clinical and claims data, interoperability, population health technology, and healthcare performance reporting.
• Experience with ACOs, clinically integrated networks, FQHCs, Medicaid, Medicare, Medicare Advantage, or value-based contracts preferred.
• Familiarity with healthcare interoperability standards such as HL7, FHIR, and APIs preferred.
• Demonstrated ability to lead employees, vendors, consultants, and cross-functional teams.
• Strong analytical, communication, relationship-management, and problem-solving skills.

Salary is negotiable based upon experience and skills.

Pay: $115,000.00 - $135,000.00 per year, * 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance