IT Admin - Field Service Team
Professional Personnel Service, Inc.
Calhoun, TN, United States
9 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$83,200.0 - $93,600.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Backup Devices
Software Documentation
Computer Networks
Linux
Monitoring of Systems
IP Addressing
Network Troubleshooting
Microsoft Servers
Network Diagrams
Network Administration
+5 more
TCP/IP
Wide Area Networks
Software Licensing
Tools for Reporting
Vmware
Job description
- Support computers and networks in business and process control environments
- Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and network issues
- Repair or rebuild PCs, laptops, printers, and servers to approved specifications
- Perform equipment installs, moves, adds, and changes, including rollouts and refreshes
- Deploy and support wireless handhelds and other devices across corporate and operational technology environments
- Maintain system documentation, Active Directory records, and network diagrams
- Uphold IT and OT cybersecurity standards through daily work and communications
- Coordinate service requests and project activities with the Service Desk and internal IT teams
- Apply independent judgment to resolve issues within company policies and practices
- Communicate progress, issues, and feedback to the IT Supervisor - LSC and team members
- Participate in an on-call rotation to provide 24/7 site support
- Lead and manage small local technology projects
- Coordinate infrastructure work and support activities with vendors
- Assist less experienced peers with troubleshooting and ticket resolution
- Provide technical assistance and guidance to business and IT teams
- Demonstrate proactive service and maintain performance aligned with company core values
- Follow all policies and procedures in place
- Completes any other related tasks as needed
Requirements
- High school diploma or equivalent
- Bachelor’s degree in IT or a related field with 5 years of work experience, or an associate’s degree in IT or a related field with 5 years of progressive technical experience and demonstrated achievement
- Strong understanding of IT networking concepts
- Practical knowledge of asset management, software licensing, compliance, and support agreements across business and process control networks
- Ability to develop internal IT procedures and best practices
- Availability for off-hours support coordinated with other IT staff
- 5 years of experience with Active Directory management best practices
- Advanced knowledge of LAN/WAN, TCP/IP, IP addressing, backup power, and cable management
- 5 years of experience supporting Microsoft Server environments
- 5 years of experience using system monitoring, assessment, and reporting tools
- 5 years of experience with Windows and VMware, some Linux knowledge, and/or network management
Benefits & conditions
- $40-45 / Hour
- Weekly Pay
- Contractor Position
- Zero Fees - you’ll never be charged for any screening service
- Insurance Options!
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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