Lead Network Administrator N 4C

• Day to day on Palo Alto (with Panorama) is a must, however. Prisma Access as well as
• Prisma Access SDWAN are highly desirable. If they don’t have ACI but have Azure Network,
• that would be acceptable. Routing and switching can be evaluated on a case by case
• however they should have at least some experience with BGP/OSPF as its quite common.
• Azure networking experience
• Hands-on troubleshooting level
• Palo Alto Firewalls (NGFW)
• Prisma Access
• Prisma SD-WAN
• Routing & Switching
• BGP, OSPF
• Cisco Catalyst switches
• Cisco ACI (basic operational knowledge)
• Cisco ISE
• NAC enforcement
• TACACS+ administration
• Meraki Wireless
• Network monitoring tools (Opsmanager) and alerting systems
• Incident Management & Troubleshooting
• Troubleshoot and resolve end-user and system issues across:
• PANW Firewalls, PANW SD-WAN, PANW Prisma Access
• Routing & Switching environments
• Wireless and NAC (CISCO ISE)
• Perform initial analysis, troubleshooting, and escalate when required
• Support global network incidents, outages, and performance degradation
• Monitoring & Alert Handling
• Monitor network alerts, dashboards, and monitoring tools
• Perform triage and take corrective actions based on alerts
• Ensure proactive identification of issues and minimize downtime
• Vendor & TAC Management
• Open and manage TAC cases with OEM vendors (e.g., Palo Alto, Cisco)
• Coordinate with ISPs and service providers for circuit issues
• Track and follow up until resolution
• Network Operations & Administration
• Perform routine network operations including:
• URL allowlisting, firewall changes
• Log analysis (traffic, URL filtering, blocked ports)
• Maintain monitoring systems and ensure devices are onboarded
• Change & Release Management
• Submit change requests and participate in CAB discussions
• Implement approved changes in production (low/medium risk changes)
• Ensure proper documentation and rollback plans
• Upgrades & Maintenance
• Perform software upgrades and patching for:
• PANW Firewalls
• CSCO Switches
• PANW SD-WAN appliances
• Assist in lifecycle management activities
• Configuration & Deployment
• Configure network and security devices under guidance:
• Firewall rules, SD-WAN policies
• Switch VLANs, routing updates
• ISE device onboarding (NAC/TACACS+)

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Network+ - ComptiaComptia

Required Skills Palo Alto Networks Panorama, Palo Alto Networks Prisma Cloud

Language English

Language Proficiency - Proficient - C2

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