Mission Support Administrator - Full Performance (TS/SCI Full Scope Poly-ONSITE)

We’re seeking a full performance Mission Support Administrator (MSA) to join our team in the WMA area. In this role, you’ll manage, execute, and troubleshoot complex end-to-end workflow processes and programs, independently resolving issues across multiple work units. You’ll also provide comprehensive administrative support to a work unit, project, program, or functional area., * Manage, organize, schedule, create, and execute complex end-to-end workflow processes or programs

• Coordinate and deliver comprehensive administrative support to a work unit, project, program, or functional area
• Interpret and apply established policies, procedures, and guidelines to unique situations
• Independently coordinate resolution of issues across multiple work units
• Train, teach, and guide less experienced administrative support contractors
• Represent the work unit at meetings, events, forums, and working groups with appropriate guidance
• Communicate procedures, processes, and business function changes clearly to management, co-workers, customers, and stakeholders
• Compose original, non-template written products that are clear and concise

• Subject matter expertise to interpret and apply policies, procedures, and guidelines
• Working knowledge of administrative processes and procedures relevant to the assignment
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Outlook, Excel)
• Basic understanding of project management fundamentals sufficient to plan, coordinate, and execute end-to-end administrative support
• Strong analytical skills to assess complex information from multiple sources and develop recommendations
• Excellent communication skills, both verbal and written
• Strong planning and organizational skills to manage, coordinate, track, and complete workflow activities
• Tact, diplomacy, and protocol to represent the work unit professionally
• Strong interpersonal skills to gather task information and maintain effective working relationships
• Time management skills to adapt to changing requirements and priorities
• Ability to build and leverage a wide range of professional contacts and relationships
• Discretion and ability to maintain confidentiality
• Ability to teach and guide less experienced administrative staff, * Experience: At least four (4) years of prior administrative support or comparable experience, demonstrating increasing complexity and responsibility in problem solving, independent work, maturity, judgment, and initiative. Relevant higher education may substitute for up to one (1) year of work experience.
• Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.
• Clearance: Active Top Secret clearance with Full Scope Polygraph (FSP) required.

• Base Salary: $90,000 - $120,000
• Full-time position
• Comprehensive benefits: 3 weeks paid time off, 11 Federal Holidays, medical/dental coverage, STD, LTD, Life Insurance, AD&D, 401k with up to 4% match, and end-of-year profit sharing
• Relocation assistance available
• Not commission-based; not bonus eligible; not overtime eligible
• Interview travel not reimbursed

Candidate Profile

• 5+ to 7 years of experience
• Seniority level: Mid-Senior
• Management experience not required
• Willingness to travel: None

Pay: $90,000.00 - $120,000.00 per year, * 401(k)

• 401(k) matching
• Life insurance
• Paid time off

Open Systems Technologies Corporation (OST) has been a trusted partner in the government contracting space since 1996. We deliver enterprise security, cloud computing, software development, systems integration, and technical support solutions to federal agencies and private organizations. We’re committed to exceptional results for our clients and to investing in our people-offering challenging projects, technical training and certifications, relocation assistance, and a 401K match with immediate vesting.