Senior Technical Architect

Role Type: Instructional Designer - SAP Training & End-User Enablement We are looking for a skilled Instructional Designer to support a large-scale SAP transformation program. The role will focus on developing high-quality, role-based learning content that enables end users to confidently adopt new processes & technology. The ideal candidate will have experience creating training materials, working with functional and business stakeholders, and using tools such as SAP Enable Now, Microsoft PowerPoint, Articulate 360, WalkMe, Whatfix & Camtasia Key Objectives

• Develop training content that provides the right mix of business process knowledge and technical guidance for specific end-user groups.
• Support the creation of role-based curricula and learning paths aligned to SAP S/4HANA processes, modules & deployment timelines
• Enable end users to transition successfully to new ways of working by creating clear, practical & engaging learning assets
• Contribute to training readiness, Train-the-Trainer prep, end-user training support & post-training reinforcement, * Work with Training Lead, Training Architect, Functional Consultants, Business SMEs, OCM teams & client stakeholders to understand learning requirements & impacted user groups
• Conduct or support training needs analysis to identify audiences, roles, learning objectives, training formats & required learning assets
• Develop role-based SAP training materials, including instructor-led training decks, participant guides, job aids, quick reference guides, simulations, system walkthroughs, hands-on exercises, assessments & video-based learning assets
• Create and maintain SAP Enable Now content, including simulations, process recordings, work instructions & performance support materials
• Develop content that combines process context, transaction steps, system navigation, business scenarios & role-specific guidance
• Support curriculum design by mapping learning assets to business roles, modules, process areas & training delivery waves
• Collaborate with functional teams across modules such as EAM, Finance, MM, SuccessFactors & other relevant workstreams to validate training content accuracy
• Support localization, translation coordination, and adaptation of training materials for regional, functional or site-specific needs
• Participate in content reviews, quality checks, and version control to ensure materials are accurate, consistent, accessible & aligned with project standards
• Plan, prepare, and deliver Train-the-Trainer sessions, including facilitator briefings, demo walkthroughs, practice exercises, trainer enablement & Q&A support
• Deliver or co-facilitate end-user training sessions across impacted user groups, ensuring participants understand key process changes, system steps, role-based scenarios & hands-on exercises
• Capture learner and trainer feedback and update content to improve clarity, usability, and effectiveness
• Maintain organized course folders, content trackers, review logs & training asset repositories

• Degree in Instructional Design, Education, HR, IT or a related field. A certification in instructional design or SAP Enable Now is added advantage
• 5-10 years of exp in training content development, instructional design, technical writing or SAP learning enablement
• Experience supporting SAP implementation, rollout, upgrade or S/4HANA transformation programs
• Experience developing training materials for business users, super users, trainers or support teams
• Hands-on experience with SAP Enable Now is preferred; experience with WalkMe, Whatfix, Articulate Storyline / Articulate 360, Camtasia, Microsoft PowerPoint, Word & Excel is desirable
• Experience working with global or multi-country teams, including offshore & client-facing delivery models
• Ability to work in a fast-paced project environment with multiple stakeholders, tight timelines & evolving requirements, * Degree in Instructional Design, Education, HR, IT or a related field. A certification in instructional design or SAP Enable Now is added advantage
• 5-10 years of exp in training content development, instructional design, technical writing or SAP learning enablement
• Experience supporting SAP implementation, rollout, upgrade or S/4HANA transformation programs
• Experience developing training materials for business users, super users, trainers or support teams
• Hands-on experience with SAP Enable Now is preferred; experience with WalkMe, Whatfix, Articulate Storyline / Articulate 360, Camtasia, Microsoft PowerPoint, Word & Excel is desirable
• Experience working with global or multi-country teams, including offshore & client-facing delivery models
• Ability to work in a fast-paced project environment with multiple stakeholders, tight timelines & evolving requirements

Must Have Skill

Organizational Change Management (OCM)