IT-Business Systems Analyst(Epic Cadence/Prelude Certification)

What is the specific title of the position?Business Analyst Patient Acces (Cadence/Prelude/Referrals/ RTE) Work location (specify UHG/UHC/Optum location or remote/telecommute)? remote Work hours (ex. 9am-5pm day/night shifts rotating shifts etc)? Days, 8a-5p- somewhat flexible, client is CST. Please provide a summary of the project/initiative that this candidate will be working on? Maintenance, project work, upgrades. Please describe the team the candidate will be working with - how many members? Candidate will be working with Patient Access teams. They will be working on Prelude, RTE, Referrals, Hello World and Cadence support Here is job posting: Working on Epic Cadence/Prelude configuration changes and build by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Participate in medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk Provide assigned support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to various project meetings

Active / current certification in Epic Cadence, Referrals, RTE and Prelude 4+ years healthcare experience 4+ years of Direct client healthcare domain knowledge such as Hello World, Welcome, E-Signature, RTE 4+ years of Subject Matter Expertise (SME) in relevant applications 4+ years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques relative to these areas 2+ years Epic Experience and direct client experience, Epic Cadence/Prelude Certification, Welcome Certification, RTE Certification, Referrals Certification, Hello World Badge or equivalent experience Subject matter expertise in Epic Cadence/Prelude, Epic Welcome, Hello World, E-Signature, RTE Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges 4+ years of knowledge in policies and procedures related to Patient Access operational functions? What skills/attributes are preferred (what will set a candidate apart)? Self-directed