Salesforce Technical Product Owner

We are looking for a Salesforce Technical Product Owner (TPO) to drive product vision, strategy, and execution for Salesforce-based business solutions. The ideal candidate will bridge business and technology teams, translate business needs into scalable Salesforce solutions, and prioritize product backlogs to maximize business value., Define and communicate product vision, roadmap, and business objectives for Salesforce initiatives.

Partner with business stakeholders to gather, analyze, and prioritize requirements.

Manage and own the product backlog, user stories, acceptance criteria, and sprint priorities.

Collaborate with Salesforce Architects, Developers, QA teams, and UX stakeholders to deliver solutions.

Translate complex business requirements into technical specifications and actionable user stories.

Drive Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.

Ensure Salesforce solutions align with business goals, user experience, scalability, and compliance requirements.

Evaluate product performance using KPIs and user feedback to drive continuous improvement.

Work closely with release management and change management teams for successful deployments.

Act as the primary liaison between business users and the development team.

Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field.

8+ years of IT experience with 3+ years as a Product Owner/Product Manager in Salesforce ecosystems.

Strong experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Revenue Cloud.

Proven experience in Agile/Scrum delivery environments.

Strong understanding of Salesforce platform capabilities, integrations, APIs, Flows, and Lightning Experience.

Experience writing epics, user stories, acceptance criteria, and managing product backlogs.

Strong stakeholder management, communication, and analytical skills.

Ability to balance business priorities with technical constraints.

Preferred Qualifications

Salesforce certifications such as:

Salesforce Administrator

Sales Cloud Consultant

Service Cloud Consultant

Platform App Builder

Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager certification.

Experience with Data Cloud, Agentforce, Einstein AI, CPQ, or MuleSoft.

Exposure to enterprise integrations and digital transformation programs.

Key Competencies

Product Strategy & Roadmap Management

Backlog Prioritization

Stakeholder Management

Salesforce Platform Expertise

Agile Product Ownership

Requirement Management

Data-Driven Decision Making

Business Process Transformation

Nice to Have

Experience in Telecom, Banking, Retail, or Healthcare domains.

Knowledge of AI-driven Salesforce capabilities, Generative AI, and Agentforce.

Experience managing global teams and large-scale Salesforce transformation programs.