IT Specialist

As our IT Specialist, you’ll own our technology environment from end to end, including our Microsoft Azure network, Microsoft 365 applications, AI agents, and the data labs where we build custom customer reports. This is a full-time, on-site position at our Torrance office.

What You’ll Do

Manage, monitor, and maintain our Microsoft Azure network and cloud infrastructure Administer Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD), including user accounts, licensing, and security settings Maintain, update, and troubleshoot our AI agents to ensure they perform accurately and reliably Support our data labs by writing and optimizing SQL queries to produce custom customer reports Provide day-to-day technical support for staff, including hardware, software, and connectivity issues Implement and monitor security best practices, backups, and access controls Document systems, processes, and configurations Evaluate and recommend new technology to improve efficiency

3+ years of experience in IT administration or a similar role Hands-on experience with Microsoft Azure and Microsoft 365 administration Strong SQL skills (writing queries, joins, stored procedures, and report development) Experience with or strong interest in AI tools, automation, or AI agent platforms Solid understanding of networking fundamentals (TCP/IP, DNS, VPN, firewalls) Strong troubleshooting skills and the ability to work independently Clear communication skills and comfort explaining technical topics to non-technical coworkers

Nice to Have

Microsoft certifications (AZ-104, MS-102, or similar) Experience with Power BI, Power Automate, or Azure SQL Scripting experience (PowerShell, Python) Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)

GSG Protective Services is a trusted security provider with a strong presence across the Southwest and Northeast United States. We offer high-quality, full-service security solutions with a commitment to safety, professionalism, and reliability. Our services include physical security, protective services, consulting, technology integration, and specialized training.

Led by a seasoned leadership team with decades of experience, we stand by our core values - Professionalism, Respect, Open Communication, Training & Education, Empowerment, Customer Service, and Teamwork (PROTECT). At GSG, we do more than provide security - we protect what matters most.