IT Infrastructure Engineer

• Troubleshoot and replace failed hardware; install and troubleshoot software
• Purchase and deploy infrastructure hardware; manage hardware inventory
• Manage company Domain Controllers, Active Directory, DNS, and DHCP services
• Administer company email environment
• Lead and manage IT projects
• Collaborate with team members on various IT projects
• Develop and maintain documentation for IT processes and procedures
• Ensure network security and compliance with company policies
• Manage networks, including telecommunication, internet connection, switches, and routers
• Manage datacenters, including SANs and physical servers
• Administer Windows and Linux servers
• Administer VMWare vSphere
• Design and implement infrastructure components such as networks, applications, and virtual environments
• Work closely with broadcast engineers, other system technical personnel, and third-party vendors
• Provide excellent customer support, At NPG BERKS, we are committed to your professional growth. We offer training opportunities for growth and support for continuous learning and development.

Join a dynamic and supportive team where collaboration and innovation are valued. Our corporate office in St. Joseph, MO, maintains our objectives with an engaging and supportive workplace.

As an Infrastructure Engineer, you will play a crucial role in ensuring the smooth operation of our IT infrastructure, directly impacting the productivity and efficiency of our employees across multiple locations.

• High school diploma or GED
• Valid Missouri driver’s license with an acceptable MVR and adequate insurance, or the ability to obtain one
• Ability to participate in a shared 24x7 on-call rotation
• Strong knowledge of networking concepts and protocols
• Excellent analytical and troubleshooting skills
• Strong written and verbal communication skills
• 2+ years of experience working with Active Directory
• Successful completion of a pre-employment background check and drug screening

Qualifications Preferred:

• Associate or Bachelor’s degree in IT or a related field
• Previous IT Service Desk or Helpdesk experience
• Experience with virtualization technologies (e.g., VMware, Hyper-V)
• Experience with AWS, Azure, or other cloud platforms
• 3+ years of experience working with layer 3 Cisco switches
• 3+ years of experience administering Windows Server

This full-time position is eligible for company benefits that include health, dental, vision, life and disability insurance plans, wellness program, PTO, 401(k) plan, EAP, employee referral program and tuition reimbursement. We also offer professional development opportunities.