Desktop Support Technician

• Perform laptop and desktop hardware repairs (hard drives, motherboards, keyboards).
• Conduct unit swaps and peripheral replacements.
• Travel across the metro area to complete service requests.
• Update and close service tickets in real time using company-provided tools.

• Own reliable car with valid insurance (mandatory).
• 1+ year of hands-on experience in laptop/desktop repair.
• PC building experience preferred.
• Basic knowledge of Microsoft applications.
• Ability to resolve routine technical issues independently.
• Must pass background verification and client clearance requirements.

Please Answer the below

How many years of Computer Hardware Repair Field experience do you have? Within the last 2 years, how many Motherboards have you replaced? Within the last 2 years how many LCD’s have you replaced? How many years of experience do you have diagnosing Dell laptops and PC’s? Are you A+ Certified? (A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified or be subject to termination.