Application Analyst

• Troubleshoot application issues, investigate system errors, and resolve support tickets.
• Perform application configurations, maintenance, and system testing.
• Analyze business processes and requirements to ensure applications function as expected.
• Support system updates, enhancements, data exchanges, and application-related projects.
• Maintain technical documentation, workflows, testing records, and user guides.
• Collaborate with business teams, IT, and vendors to resolve issues and improve application functionality.

This hands-on role focuses on troubleshooting application issues, analyzing business processes, managing support tickets, configuring systems, testing enhancements, and maintaining documentation. The ideal candidate combines strong analytical skills with business application analysis experience and the ability to learn complex systems., * 3+ years of experience in application support, business systems analysis, application configuration, or a related field.

• Strong analytical, troubleshooting skills and problem-solving skills.
• Experience supporting business applications, managing tickets, testing changes, and documenting processes.
• Ability to connect business requirements with application functionality.
• Strong communication, organization, accountability, and adaptability.
• Healthcare application experience preferred; experience with EZ-CAP is a major plus.
• Bachelor’s degree in Computer Science, MIS, Business, or a related field, or equivalent experience.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance