RevOps Application Manager

Be an Early Applicant Remote Hiring Remotely in US Senior level Remote Hiring Remotely in US Senior level Own and develop Salesforce and the broader GTM technology stack supporting revenue operations. Build scalable automations, integrations, workflows, and data controls across lead management, pipeline, forecasting, deal desk, handoffs, expansion, and renewals. Troubleshoot production issues, manage releases, maintain data integrity, and partner with Sales, Marketing, Customer Success, Finance, Security, and IT. Recommend and implement improvements that increase automation, reliability, productivity, and system scalability. The summary above was generated by AI, Reco is looking for a highly technical, hands-on RevOps Application Manager to join our Revenue Operations team and own the systems, automation, and technical infrastructure that power our GTM organization.

This role will serve as the technical backbone of RevOps, with Salesforce at the center of our GTM ecosystem. You will partner directly with RevOps and cross-functional leaders across Sales, Marketing, Customer Success, and Finance to translate business needs into scalable systems and automation.

This is not a traditional Salesforce Administrator role. We need someone who can architect, build, troubleshoot, and continuously improve our GTM systems. You should be highly proficient in Salesforce Flow and Apex, comfortable working across APIs and integrations, and capable of quickly diagnosing and fixing issues when something breaks.

You will own the technical execution of key RevOps initiatives across the revenue lifecycle from lead management and routing through pipeline, forecasting, deal desk, customer handoffs, expansion, and renewals.

Just as importantly, we want someone who proactively brings ideas to the RevOps team. You should constantly be looking for opportunities to make our systems smarter, faster, more automated, and easier for our GTM teams to use.

Our ideal person doesn’t wait for a list of tickets. They understand the business problem, recommend the right solution, build it, and own it through production.

ResponsibilitiesOwn & Build the GTM Systems Architecture

• Serve as the primary technical owner for the systems and applications supporting Reco’s GTM organization.
• Own the day-to-day health, architecture, scalability, and ongoing development of Salesforce and the broader GTM technology stack.
• Build and maintain sophisticated Salesforce Flows, Apex classes and triggers, validation rules, custom objects, fields, approval processes, and automation frameworks.
• Translate RevOps strategy and complex business requirements into scalable technical solutions.
• Design systems that support the full revenue lifecycle, including lead management, routing, pipeline creation, opportunity management, forecasting, deal desk, customer handoffs, expansion, and renewals.
• Build for scale and long-term maintainability rather than relying on temporary fixes or excessive manual intervention.

Automate & Innovate

• Proactively identify manual, repetitive, or inefficient processes across the GTM organization and develop automation to eliminate them.
• Bring fresh ideas for automation, AI-enabled workflows, and system improvements to the RevOps team.
• Build intelligent workflows that improve seller productivity, surface next-best actions, strengthen pipeline visibility, accelerate deals, and improve GTM execution.
• Develop automation that embeds operational discipline and data quality directly into our systems..
• Continuously evaluate our GTM processes and technology to identify opportunities to simplify, consolidate, automate, or redesign workflows.
• Don’t just execute requirements-recommend better solutions when you see them.

Troubleshoot & Resolve Quickly

• Serve as the first technical point of ownership when Salesforce or other GTM systems experience issues.
• Quickly diagnose and resolve Flow failures, Apex errors, validation issues, integration failures, permission problems, automation conflicts, and data issues.
• Troubleshoot complex production issues independently and drive them through resolution with urgency.
• Build monitoring, alerts, fault handling, and error-management processes so issues can be identified and addressed before they materially impact the business.
• Conduct root-cause analysis and implement permanent fixes rather than repeatedly addressing symptoms.
• Understand downstream dependencies so changes and fixes do not unintentionally disrupt other GTM workflows.
• Maintain a highly responsive operating model for business-critical revenue systems.

Integrate & Scale

• Build, maintain, and optimize integrations between Salesforce and Reco’s broader GTM technology stack, including HubSpot, Gong, Chili Piper, Clay, and other revenue applications.
• Work with REST/SOAP APIs, webhooks, middleware, and native integrations to create reliable data flows between systems.
• Understand how data and automation move across the GTM technology stack and proactively identify integration gaps or risks.
• Troubleshoot synchronization and integration issues across platforms.
• Partner with vendors and internal stakeholders when deeper technical troubleshooting is required.
• Help evaluate new GTM technologies and determine how they should fit into Reco’s systems architecture.

Own Development & Release Management

• Own the technical development lifecycle from requirements gathering and solution design through build, QA, UAT, deployment, and post-release validation.
• Maintain disciplined sandbox development and testing practices.
• Conduct impact analysis before implementing production changes.
• Establish scalable change-management and release-management practices.
• Maintain clear technical documentation for critical automations, integrations, objects, workflows, and system dependencies.
• Ensure production releases are stable, scalable, and minimally disruptive to the business.

Maintain Data & System Integrity

• Conduct recurring audits to maintain Salesforce data quality and overall CRM hygiene.
• Identify automation conflicts, technical debt, unused fields, broken processes, and architecture that should be simplified or redesigned.
• Protect the integrity of pipeline, forecasting, attribution, territory, lead, opportunity, and customer data.
• Build controls that prevent bad or incomplete data from creating downstream problems.
• Partner with RevOps leadership to continuously improve the accuracy, reliability, and usability of GTM data.

Partner with RevOps & the Business

• Work directly with RevOps leadership to design and implement the systems, workflows, and automation required to execute our GTM strategy.
• Partner cross-functionally with leaders and teams across Sales, Marketing, Customer Success, Finance, and other GTM functions.
• Understand business problems deeply enough to recommend solutions-not simply build what is requested.
• Challenge requirements when there is a more scalable, automated, or technically sound approach.
• Translate complex technical concepts into clear business language for non-technical stakeholders.
• Document new functionality, train end users, and help drive adoption.
• Serve as a trusted technical advisor to RevOps on GTM systems architecture, automation, and technology decisions., Analyze malware, binary files, customer detection tickets, and machine learning detections to improve detection efficacy and reduce false positives. Review product detections, assess binary legitimacy, address internal detection questions, and provide insights to data science teams. The role collaborates with technical account managers, incident response teams, data scientists, and malware researchers. Required capabilities include malware analysis, reverse engineering, Python scripting, binary fundamentals, threat assessment, research methods, operating systems, and AI-assisted workflow improvement.

• 4-7+ years of hands-on experience in Salesforce development/administration, RevOps systems, GTM systems engineering, or a similar technical role.
• Advanced expertise with Salesforce Flow, including complex record-triggered flows, scheduled flows, subflows, fault handling, and scalable Flow architecture.
• Strong hands-on expertise with Apex, including the ability to read, troubleshoot, modify, and develop Apex classes and triggers.
• Deep understanding of Salesforce architecture, including custom objects, data models, validation rules, approval processes, permissions, permission sets, sharing, and security.
• Demonstrated ability to independently troubleshoot complex Salesforce production issues and quickly determine root cause.
• Experience designing and supporting integrations using APIs, webhooks, middleware, and native connectors.
• Experience working with GTM applications such as HubSpot, Gong, Chili Piper, Clay, or similar platforms.
• Strong understanding of GTM processes, including lead lifecycle management, enrichment and routing, opportunity management, pipeline, forecasting, deal desk, attribution, customer handoffs, expansion, and renewals.
• Proficiency with SOQL and Salesforce data management tools.
• Experience with release management, sandbox strategy, QA, UAT, and production deployments.
• Salesforce certification is required.
• Python, SQL, JavaScript, or additional development experience is a plus.
• Strong technical documentation and communication skills.
• Ability to operate independently, prioritize effectively, and move quickly in a fast-paced environment.
• Experience operating in environments with formal Security, IT, access-control, and change-management requirements.
• Working knowledge of SaaS security concepts including least-privilege access, SSO, OAuth, API authentication, connected applications, service accounts, secrets/credential management, and data governance.
• Ability to partner effectively with Security and IT teams while maintaining the speed required by a high-growth GTM organization.
• Strong judgment around when a change can move quickly and when it requires additional security, architectural, or production review.

92K-153K Annually Mid level 92K-153K Annually Mid level Marketing Tech * Social Media * Software * Analytics * Business Intelligence Manage a book of ~60 enterprise customers to drive adoption, retention, and expansion of Sprout’s social media platform. Build executive relationships, run success cadences (MBRs, EBRs), surface risks, collaborate on renewals, and use data and generative AI tools to create ROI narratives and accelerate work. Partner with onboarding, professional services, and renewals to meet retention and growth KPIs. Top Skills: ClaudeGoogle SuiteGainsightGeminiSalesforceSprout SocialTableau CrowdStrike, Remote or Hybrid Massachusetts, USA 106K-120K Annually Senior level 106K-120K Annually Senior level Cloud * Fintech * Information Technology * Machine Learning * Software Own a field-based territory and drive net-new business with accounting and bookkeeping partners. Develop migration strategies, increase Xero adoption and revenue, manage appointments, recruit and educate partners, deliver events and certification training, and maintain accurate Salesforce data for forecasting. The role requires strong account management, sales-target achievement, relationship-building, communication, presentation, and independent territory-management skills. Top Skills: CRMSalesforceXero Platform

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute