Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Access Microsoft Word Microsoft Excel Data Analysis Databases Data Validation Microsoft Office Salesforce.Com Data Management

Job description

• Data Management / Stewardship
• Conduct audits and assessments of customer and prospect data to ensure accuracy and completeness.
• Adhere to data validation processes and procedures to identify and rectify inconsistencies.
• Collaborate with various departments to ensure data requirements are met and adhered to.
• Data Collection and Maintenance
• Collect, update, and maintain customer and prospect information in the database accurately and efficiently.
• Ensure data is tagged and organized so it’s easily retrievable for analysis and reporting purposes.
• Use data matching applications to update/append bulk data feeds as needed
• Data Qualification / Analysis
• Qualify accounts for various services using internal and third party data sources
• Set up and monitor alerts from third party sources to cultivate leads
• Work with sales and data providers to enhance existing lead programs
• Analyze data trends and patterns to provide insights that support business decisions.
• Collaboration
• Work closely with the marketing and sales teams to support their data needs and ensure alignment with overall business objectives.
• Assist in the development of training materials and provide support to staff regarding data management best practices.
• Compliance and Security
• Ensure compliance with data protection regulations and company policies regarding data privacy and security.
• Identify and mitigate potential data risks or breaches, and implement appropriate safeguards.

Requirements

• Proven experience in data entry, data analysis, or data management, preferably in a research or analytical role.
• Experience in working with CRM systems to meet business needs, preferably Salesforce.
• Excellent analytical skills with a keen eye for detail and accuracy.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Effective communication skills, both written and verbal, with the ability to collaborate across teams.
• Microsoft Office Suite experience - Excel, Word, and Access (plus, but not required)
• Knowledge of data protection regulations (e.g., GDPR, CCPA) is a plus.

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