Data Center Field Operations Technician

· We are seeking experienced Data Center Field Operations Technicians at the mid-level, senior, and lead levels to support data center infrastructure deployment and operations in New Albany, Ohio.

· The ideal candidates will have hands-on experience with fiber optics, structured cabling, rack-and-stack operations, network equipment installation, testing, and troubleshooting within data center or telecommunications environments.

· Candidates must be comfortable working onsite in a 24/7 shift environment and performing physical installation, maintenance, and break-fix activities.

Experience Requirements

· Mid-Level: 5-8 years of experience

· Senior/Lead: 8+ years of experience

· Relevant experience in data center operations, structured cabling, fiber optic installation/testing, or telecom/network infrastructure support.

· Experience deploying 50+ racks is preferred.

· Important: Candidates with 2-5 years of relevant experience may also be considered, depending on their hands-on technical expertise and the level of the position.

Required Skills & Qualifications

· Hands-on experience with fiber optics, structured cabling, and Cat6A cabling.

· Experience with rack-and-stack operations and server/network equipment installation.

· Fiber splicing experience must be verified with every candidate.

· Proficiency with fiber testing equipment, including OTDRs, optical power meters, and cable testers.

· Experience with Layer 1 network troubleshooting and physical connectivity issues.

· Experience installing, routing, labeling, and testing fiber optic and copper cabling.

· Experience replacing faulty cables, optical transceivers, and other network components.

· Familiarity with ticketing systems, incident management, and shift handover documentation.

· OSHA 10 or OSHA 30 certification.

· Ability to work onsite in New Albany, Ohio, and support a 24/7 shift schedule.