HRIS Analyst - Remote
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Role details
Tech stack
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Job description
Provides first-level support for Workday ERP and iCIMS users, assisting with troubleshooting, resolving issues, and escalating complex cases as necessary.
- Collaborates with business users to gather and document functional requirements for system enhancements and updates.
- Performs system testing, including user acceptance testing (UAT), to validate system changes and enhancements.
- Assists in the development of end-user training materials, guides, and documentation to improve user adoption and efficiency.
- Supports iCIMS and Workday modules such as HCM, payroll, finance, and time tracking, ensuring system accuracy and reliability.
- Monitors and responds to support tickets using internal tracking tools, ensuring timely resolution of issues.
- Works closely with IT and business teams to ensure system integrations function correctly and data flows seamlessly.
- Participates in system upgrades, patch testing, and regression testing to maintain system integrity.
- Assists in data analysis and reporting within HR systems to support business decisions and compliance needs.
- Stays up to date on system best practices, new features, and updates to optimize system functionality.
Requirements
Bachelor’s degree in information technology, business administration, finance, human resources, or a related field (or equivalent experience).
- 1-3 years of experience in IT support, ERP administration, HR, HRIS, finance support, or a related field.
- Exposure to Workday ERP and iCIMS or other enterprise systems is preferred but not required.
- Experience with ticketing systems and basic SQL knowledge is a plus.
- Basic understanding of ERP systems, preferably Workday and iCIMS, or a strong willingness to learn.
- Strong problem-solving skills with the ability to analyze issues and identify root causes.
- Excellent verbal and written communication skills to interact with business users and technical teams.
- High attention to detail with strong analytical and troubleshooting abilities.
- Ability to manage multiple tasks in a fast-paced environment and meet deadlines.
- Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint) and familiarity with reporting tools.
- Basic knowledge of business processes in HR, finance, or payroll is a plus.
- Team-oriented with a customer service mindset and a proactive approach to problem resolution.
Benefits & conditions
Occasional Standing
- Occasional Walking
- Frequent Sitting
- Frequent hand, finger movement
- Use office equipment (in office or remote)
- Communicate verbally and in writing
About the company
US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 10 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Forging a better future by empowering people to advance exceptional care.
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