THE POSITION

This role focuses routine public contact work needed to help individuals access Federal, State, County, and community-funded programs and benefits. You will participate in home or community visits, routine telephone contact, and general office work. As a County Social Services Aide 1, you will perform the following duties:

• Information Gathering: Help individuals to gather needed documentation to establish and/or maintain eligibility
• Application Support: Help individuals to complete applications for enrollment into utility assistance, Rent Rebate, Social Security, Department of Human Services, and other programs
• Transportation Assistance: Accompany individuals to medical or behavioral health appointments, procedures, or treatments; drive individuals to those appointments when necessary
• Clerical Duties: Answer calls, process incoming and outgoing mail and faxes, compose and mail correspondence, scan information in the permanent record, and perform other duties as needed to support case management staff
• Professional Development: Meet regularly with Unit Manager to review cases, activities, and assignments; participate in training programs designed to develop program knowledges and skills
• Technology Skills: Complete assigned tasks in Microsoft Word, Excel, and Outlook including creating and maintaining spreadsheets, + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information., + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or

Minimum Experience and Training Requirements:

• Graduation from high school; or
• Any equivalent combination of training and experience.

Other Requirements:

• This particular position also requires you to possess a valid driver’s license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: This position is eligible for telework which is scheduled according to the needs of the unit. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

County Social Services Aide 1 (Local Government) - Beaver County MH/ID