EHR Implementation Specialist

We are seeking a motivated and detail-oriented EHR Implementation Specialist to support our growing healthcare organization. This role is responsible for training new team members on our electronic medical records system and providing ongoing support to clinical and administrative staff., * Train new employees on the organization’s electronic medical records system and related software.

• Provide ongoing support and refresher training for staff as needed.
• Travel to various office locations to assist employees with software usage and workflow processes.
• Work closely with the IT department to help resolve software and user-related issues.
• Update and maintain training materials, guides, and user documentation.
• Assist staff with basic troubleshooting and system navigation.
• Promote compliance with HIPAA, confidentiality, and organizational policies.
• Support clinical and administrative teams in improving efficiency and accuracy when using electronic medical records.

The ideal candidate will have healthcare office experience, strong computer skills, and a passion for helping others learn and succeed. Training experience is a plus but not required., * Previous healthcare or medical office experience preferred.

• Experience working with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems preferred.
• Knowledge of front office, back office, scheduling, patient registration, or medical billing processes is helpful.
• Experience training, coaching, or assisting coworkers is a plus but not required.
• Strong customer service and communication skills.

Education

• High School Diploma or GED required.
• Additional healthcare, business, training, or IT-related education is a plus.

Computer Skills

• Comfortable using computers and software applications daily.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Ability to navigate software systems, locate files, and perform basic troubleshooting.
• Strong typing and data entry skills.

Communication Skills

• Ability to communicate clearly and professionally with employees at all levels.
• Ability to explain processes in a simple, easy-to-understand manner.
• Strong verbal and written communication skills.

Physical Requirements

• Primarily seated office work with occasional standing and walking.
• Occasional lifting of up to 10 pounds.
• Travel between office locations as needed., * EMR Trainer: 1 year (Required)
• Customer support: 1 year (Preferred)
• eClinicalWorks: 2 years (Required)

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance