IT Systems and Networking Engineer

• Support and work in a multi-user and multi-client environment on different platforms
• Engineer solutions and systems based on clients’ needs
• Perform On-Site troubleshooting and project support 25% of workload
• Assist with Remote Help desk troubleshooting and support that gets escalated
• Software and Hardware troubleshooting
• Systems Setup & Administration
• Networking Setup & Administration
• Migrations
• New equipment setup and installation.
• On-call monthly rotation with bonus. Rotation will occur less often as we expand the team

• Bachelor’s Degree is preferred
• Minimum 5 years of experience working with a company that is a Managed Service Provider or has an established self-employed business for a minimum of 5 years for various IT services.
• VM Hypervisors: VMWARE and HyperV
• Backup and Replication Solutions: Veeam, Azure, Proxmox, etc.
• Microsoft OS: Server 2008-2025 and Windows XP - 11.
• Active directory administration.
• Mail Servers: Exchange, Microsoft 365, Google Workspace, etc.
• Storage solutions: DAS, NAS, SAN, RAID, Snapshots, Full Drive encryption
• Implementing disaster recovery, high availability, redundancy, and business continuity solutions
• Networking: firewall, switch, and wireless
• Microsoft ISS Web server
• Web server Database Server: SQL Server
• Compliance experience with HIPPA PCI SOC. Been involved with audits and production Documentation
• Web Hosting /Domain names and public DNS
• Monitoring solutions: Huntress, BitDefender, VMWare, LogMeIn, SolarWinds, Spiceworks, VeeamOne, etc.

REQUIREMENTS AND QUALIITES:

• Must have a strong commitment to providing quality customer service and willing to require to wear IGI provided attire.
• Must be punctual, detail-oriented, and professional at all times.
• Must be a self-motivator with a desire to succeed.
• Written communication skills are a must as all staff is responsible for a thorough documentation of services performed and client interactions
• Must have a valid driver’s license and reliable transportation.
• Ability to travel to customer company sites for IT support.
• Must pass a criminal background check and a laboratory drug screen and provide a minimum of two professional references

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Intermedia Group Inc., a growing Full-Service Technology Service and Support Firm in Pennsylvania, is seeking a full-time IT Systems as a Networking Engineer in the Exton, PA area. The Engineer is not only a technical worker but often deals directly with the user, offering advice, training, solutions, and guidance. This role will work directly with our rapidly expanding client base providing on-site and remote technical support. The ideal candidate must be comfortable working in a fast-paced environment with multiple deadlines. They will be highly attentive to detail and have the ability to multitask and prioritize assigned tasks., Intermedia Group Inc. is a full-service technology company that offers products and services to support businesses throughout the United States. We have experienced staff that can help every business adopt new ways to solve their day-to-day technological challenges. By providing good, solid advice and recommending proactive technology solutions, Intermedia Group Inc. (IGI) helps business executives navigate difficult technology choices and understand how outsourcing technology needs can enable them to boost their companies’ productivity, increase their efficiency and provide a higher return on investment. We offer our customers the following full range of services: Cloud Hosting, Cloud Deployment & Custom Hosting Services, Systems Support, Intranet, Extranet, Internet & iOS App Development, Network Design, Installation &Management, New Equipment Configuration & Installation.