IT HelpDesk
Strivector
Southfield, MI, United States
25 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Desktop Computing
User Administration
Servicenow
Requirements
We are looking for an experienced IT HelpDesk Level 2 self-starter that has a passion for delivering a great customer experience., * 3+ Years experience on Level 1 and Level 2 Service Desk tickets
- 3+ Years experience in User Account Management
- 2-3 Years experience with M365
- Have experience in imaging pc’s, desktops, macs, and laptops
- Some experience on minor Laptop repairs is a plus
- Including replacing broken screens, keyboards
- Experience with Service Now (or other similar tool) a big-plus
- Having experience with Group Policy is a plus
- Passionate about delivering a great custom support experience
- Able to successfully Mult-task and Prioritize work
- Be able to work occasional night hours and infrequent weekend hours
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…