Product Owner

Founded nearly a decade ago and based in Palm Beach Gardens, FL, we are a growing health and wellness company developing nutritional supplements focused on digestive, immune, cellular, mitochondrial, and detoxification support. Our practitioner-focused business combines proprietary ingredient technology, in-house scientific capabilities, and education for functional and integrative healthcare providers. Backed by a private equity investment firm, we are expanding the digital experiences that connect healthcare professionals with their patients.

Why join us?

• Remote Flexibility: Fully remote or hybrid arrangements considered.
• Direct Leadership Access: Report to the CMO and work directly with commercial, marketing, and engineering leaders.
• Meaningful Product Ownership: Shape Shopify storefronts, practitioner portals, and patient purchasing experiences from requirements through launch.
• Technical Scope: Own website enhancements and integrations across commerce, marketing automation, and analytics.
• Modern Delivery Practices: Apply AI-assisted tools to requirements, documentation, development coordination, and testing.
• Business Impact: Deliver improvements tied to conversion, checkout completion, site performance, and customer adoption., * Work with commercial and marketing leaders to map healthcare professional-to-patient journeys and translate business needs into technical requirements.
• Document processes, workflows, system dependencies, user stories, and acceptance criteria.
• Own product roadmaps, prioritize engineering backlogs, and coordinate sprint planning and releases.
• Work directly with developers and DevOps to resolve dependencies and deliver website enhancements.
• Own Shopify storefront and web portal improvements, including landing pages, templates, product discovery, app integrations, and checkout functionality.
• Perform routine website updates, functionality configuration, troubleshooting, testing, and enhancements.
• Monitor site speed, uptime, mobile responsiveness, and customer experience across practitioner and consumer journeys.
• Lead UAT, QA, and regression testing to validate functionality before deployment.
• Oversee integrations and data flows connecting Shopify with CRM, lifecycle marketing platforms, customer data platforms, and analytics tools.
• Manage tracking infrastructure, including GA4, GTM, pixels, and server-side tracking, to support accurate attribution.
• Maintain an inventory of MarTech tools, Shopify apps, and SaaS subscriptions; assess license usage, ROI, and vendor service levels.
• Apply AI tools within the software development lifecycle, including requirements drafting, ticket generation, documentation, code-review support, and testing.
• Work with engineering and DevOps on CI/CD workflows, automated deployments, regression testing, and rollback procedures.
• Collaborate with designers to clarify customer journeys and translate UX needs into actionable requirements.
• Measure the results of releases using relevant commerce and customer adoption metrics.

• Minimum five years of relevant product ownership, technical MarTech, e-commerce business analysis, or comparable digital delivery experience.
• Proven hands-on ownership of Shopify or Shopify Plus websites, including app integrations, theme customizations, product discovery, and checkout flows.
• Understanding of Shopify Liquid logic sufficient to define requirements and work effectively with developers.
• Strong business analysis experience, including process mapping, workflow documentation, system dependencies, user stories, and acceptance criteria.
• Experience managing product roadmaps, engineering backlogs, sprint planning, and releases using tools such as Jira or Asana.
• Ability to independently perform website updates, configuration, and initial troubleshooting, with sound judgment about when development support is needed.
• Experience working directly with developers and DevOps from requirements through deployment.
• Strong understanding of MarTech integrations, including CRM, marketing automation, analytics, and customer data platforms.
• Familiarity with Klaviyo, GA4, GTM, and tracking or attribution technologies.
• Experience organizing UAT and QA and determining whether enhancements meet acceptance criteria.
• Familiarity with CI/CD deployment workflows and practical use of AI tools within development, documentation, or testing.
• Proven ability to translate commercial requests into technical deliverables and demonstrate measurable results.
• UI/UX exposure preferred; ownership of design or implementation is not required.
• Healthcare practitioner portals, patient journeys, B2B/B2C commerce, or healthcare e-commerce experience preferred.