Business Intelligence Analyst

Founded in 1982 with a single location, American Family Care (AFC) pioneered the concept of non-emergency room care, providing treatment for injuries and illnesses in a convenient, lower-cost setting. Headquartered in Birmingham, Alabama, AFC has grown into the nation’s leading provider of accessible healthcare, with more than 400 company-owned and franchised centers across the United States, caring for over 3.5 million patients annually., The Sr. Business Intelligence (BI) Analyst serves as a key liaison between clinical field operations and technical analytics teams, supporting both franchised and corporate clinic environments. This role is responsible for translating operational needs into actionable data insights, managing analytics-related projects, and triaging incoming requests through a structured ticketing process. The Sr. Analyst ensures timely delivery of reporting, dashboards, and analyses that inform operational and strategic decision-making. The Sr. Analyst operates with a high degree of autonomy, owning projects end to end and representing BI directly to senior stakeholders.

Essential Responsibilities

Data Analysis & Reporting

• Develop, maintain, and optimize dashboards for clinical and operational stakeholders
• Analyze clinic performance metrics (e.g., patient volume, revenue, throughput, staffing efficiency)
• Provide tailored and actionable insights to improve operational performance across franchised and corporate clinics
• Ensure data accuracy, consistency, and integrity across reporting systems
• Own dashboard architecture and standards across the reporting portfolio, not only individual builds
• Contribute to Gold-layer/data-model requirements rather than only consuming existing tables
• Independently defend metric definitions and calculations to stakeholders

Stakeholder Communication & Translation

• Act as a communication bridge between clinical field operators and technical analytics teams
• Gather and document business requirements from non-technical stakeholders
• Translate operational needs into clear technical specifications for BI developers/data engineers
• Present findings and insights in a clear and easy-to-follow data and impact “story”
• Lead requirements-gathering sessions independently, including negotiating scope and tradeoffs with stakeholders
• Present findings to director- and VP-level audiences in addition to clinic operations

Project Management

• Manage multiple BI-related projects simultaneously, from intake through delivery
• Define scope, timelines, and deliverables in collaboration with stakeholders
• Track progress and ensure alignment with business priorities
• Identify risks and escalate issues as needed
• Own projects end-to-end from intake to delivery without day-to-day oversight
• Mentor junior analysts as the team scales

Ticketing & Request Management

• Monitor and triage incoming analytics requests via ticketing systems
• Prioritize requests based on urgency and business impact
• Coordinate with internal teams to ensure timely resolution
• Maintain documentation and status updates for all active requests
• Set triage and prioritization policy for the request pipeline, not only execute it, Serve as the primary business intelligence and analytics partner for Governance, Risk & Assurance and the General Counsel Strategy Office. Analyze complex datasets, build dashboards and data models, support data governance and risk initiatives, identify automation and AI opportunities, and translate technical findings into business recommendations. Collaborate across enterprise functions, provide reporting and technology guidance, evaluate AI solutions, and drive adoption of data-informed practices. Top Skills: APIsArtificial IntelligenceGenerative AiLarge Language Models (Llms)Machine LearningPythonServicenowSnowflakeTableau Cambium Learning Group

Business Intelligence Analyst

18 Days Ago Remote USA Senior level Senior level Edtech Build and maintain Tableau dashboards, KPIs, reports, forecasts, and business analyses for Customer Success, Marketing, and Sales. Query and validate cloud warehouse data using SQL, partner with Analytics Engineering on data models and quality, and translate stakeholder questions into actionable insights. Support self-service analytics, AI-enabled tools, documentation, training, and governance while analyzing pipeline, campaign performance, retention, churn, revenue, and customer data. Top Skills: Ai AgentsDbtExcelLlmsNatural Language Query InterfacesPythonRRedshiftSalesforceSQLTableauTableau Cloud Magna Legal Services, The Senior Data Analyst will develop and improve Sigma dashboards, reporting, and business intelligence capabilities. Responsibilities include gathering stakeholder requirements, querying and analyzing complex datasets with SQL, improving data quality and governance, defining metrics, automating reporting processes, and partnering on Snowflake data modeling and warehouse improvements. The role also evaluates analytics tools, delivers actionable insights, and communicates findings to technical and non-technical audiences. Top Skills: Data GovernanceData ModelingData VisualizationEtl/EltSigmaSnowflakeSQL

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Analytical thinking and problem-solving
• Stakeholder management, executive presence, clear & confident communication
• Ability to effectively establish trust with both technical and non-technical audiences
• Attention to detail and data accuracy for high-value reporting and analyses
• Organizational and time management skills
• Adaptability in a fast-paced, multi-priority environment
• Effective prioritization and resolution of incoming tickets
• Contribution to operational improvements across clinic network
• Demonstrated ability to own a project end-to-end without a dedicated project manager
• Experience negotiating scope and priorities directly with stakeholders, * 4-6 years of experience in Business Intelligence, Data Analysis, or related field
• Proficiency in Power BI, including DAX and row-level security
• Advanced SQL skills against a cloud data warehouse (Snowflake preferred), including window functions and CTEs
• Experience working with ticketing systems, Monday.com and Azure DevOps
• Healthcare or revenue-cycle (RCM) domain experience strongly preferred