IT Coordinator

As our IT Coordinator, you’ll help keep the technology our agency relies on running smoothly. You’ll work with employees across our various programs to troubleshoot technical issues, support technology systems and equipment, and help staff find solutions that allow them to focus on what they do best: serving others. If you enjoy hands-on problem-solving, variety in your workday, and using your technical skills to make a difference, this could be a great fit for you!

At Spero Family Services, we are committed to making a difference in the lives of individuals and families in our community. Regardless of their position, every member of our staff plays an important role in those efforts.

What You’ll Do:

Manage Agency Systems:

• Maintain, install, and troubleshoot agency networks, servers, workstations, and related technology.
• Assist with technology purchases, upgrades, and ongoing system maintenance.

Manage Equipment and Software:

• Coordinate the installation, maintenance, and updating of agency equipment and software.
• Maintain accurate equipment inventories and help ensure technology resources are available and functioning properly.

Support IT Security and Compliance:

• Help maintain compliance with applicable federal, state, and local regulations, as well as relevant licensing and accreditation standards.
• Manage user accounts, security permissions, data backups, and other IT controls to help protect agency systems and information.
• Apply sound risk management practices to IT procedures and employee support.

Provide Technology Support Across the Agency:

• Troubleshoot technology issues and assist employees with agency equipment and software.
• Set up and take down technology for meetings and other agency activities.
• Provide training and guidance to help employees use technology effectively.
• Travel to other agency locations as needed to provide technical support.

Additional Responsibilities:

• Participate in on-call responsibilities as needed.
• Perform other duties as assigned.

Candidates must meet one of the following requirements:

• Associate’s degree in a technology-related field; OR
• Networking certification; OR
• High school diploma or equivalent and relevant prior experience.

A bachelor’s degree in a technology-related field and previous IT experience are preferred.

Skills: Must be organized, able to multi-task, have excellent written and verbal communication skills, excellent computer skills, and detail oriented. Must be able to present information in understandable terminology, and compute, analyze, and interpret data. Must be able to demonstrate leadership skills and have the ability to recognize and report issues or concerns pertaining to program operations.

Miscellaneous: Must pass all pre-employment drug screens and background clearances. Must be able to repetitively climb, bend, and kneel. Must be able to lift/carry at least 45lbs. Must be able to sit for long periods of time. Must be able to travel to other agency locations as needed., * High school or equivalent (Required)

License/Certification:

• Driver’s License (Preferred)

*Exact pay commensurate with education and experience.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• All employees are required to complete a background check prior to being hired. Any issues with that?
• Have you ever been involuntarily terminated from a job?