Service Engineer - Data Center/ Server Hardware

We are seeking experienced Service Engineers to provide hands-on support for enterprise servers and data center hardware. This is a break/fix role focused on diagnosing, repairing, replacing, and maintaining server hardware. AI experience is not required., · Diagnose and repair enterprise server hardware issues.

· Install, replace, and troubleshoot components including CPUs, memory, drives, power supplies, RAID/HBA, NICs, GPUs, and cooling systems.

· Perform rack-and-stack, cabling, hardware installation, and configuration.

· Troubleshoot BIOS/firmware and use server management tools such as Dell iDRAC.

· Perform preventive maintenance and document service activities.

· Work with customers and internal teams to resolve technical issues.

· Participate in on-call and occasional after-hours support.

· 3+ years of hands-on enterprise server or data center hardware experience.

· Experience troubleshooting and replacing server components.

· Experience with rack-mounted servers and hardware diagnostics.

· Knowledge of BIOS/firmware and familiarity with Linux or similar operating systems.

· Strong troubleshooting, communication, and customer service skills.

· Ability to work independently and lift up to 50 lbs.

· Must be a U.S. Citizen and available for occasional on-call support.

Preferred: Dell PowerEdge, iDRAC/iLO, data center operations, rack-and-stack, structured cabling, GPU/AI infrastructure, or relevant hardware certifications.

No AI experience required - strong server hardware experience is the priority.