IT Support Technician: St. Anthony of Padua K-8 Catholic School

St. Anthony of Padua K-8 Catholic School is seeking a reliable, tech-savvy, and proactive IT Support Technician to support the school’s technology needs.

The IT Support Technician will play a vital role in managing school-wide technology assets and ensuring that classroom technology, devices, and user accounts are operational, secure, and ready to support teachers and students. The ideal candidate is a hands-on problem solver who can independently manage daily technology support requests, maintain the student Chromebook fleet, administer user accounts, and resolve classroom hardware issues., End-User & Device Support

• Respond to daily technical support requests from teachers, staff, and students.
• Install, update, and configure software across school-owned Windows 11 devices.
• Address everyday hardware and equipment issues promptly to minimize classroom downtime., * Perform ongoing maintenance, physical hardware repairs, and cleaning of student Chromebooks.
• Manage Chromebook enrollment, policy configurations, and factory resets.
• Manage the school’s fleet of iPads using the Mosyle management platform, including device enrollment, app deployment, and configuration updates.

Account & Network Administration

• Utilize the Google Admin Console to add, edit, or suspend user accounts.
• Perform password resets.
• Process and verify incoming network requests.
• Provide direct technical support for student and visitor Wi-Fi networks.

Classroom Technology & Peripherals

• Troubleshoot routine connectivity and printing issues involving school copiers and printers.
• Resolve setup, display, and calibration issues with classroom projectors and interactive Smartboards.

• Practical experience troubleshooting Windows 11, ChromeOS, and iOS/iPadOS environments is required.
• Hands-on familiarity with Mobile Device Management (MDM) software, specifically Mosyle.
• Basic understanding of network access configurations and cloud-based user administration through Google Workspace.
• Strong communication and organizational skills.
• Ability to work effectively with school staff and young students.
• Ability to work independently with minimal supervision.
• Ability to manage daily support requests efficiently.

Data Security & Confidentiality

• Demonstrated commitment to confidentiality and data security.
• Ability to appropriately handle privileged system access.
• Network passwords, administrative credentials, and sensitive school or student information must not be shared with unauthorized personnel., * Respectful demeanor supportive of the mission, values, and environment of a Catholic school.
• Successful completion of required Diocesan background checks.
• Completion of required Safe Environment/VIRTUS training.

Preferred Skills

The following skills and experience are preferred:

• Experience working with Windows Server environments.
• Familiarity with Active Directory management.
• Experience with or exposure to the Extreme Cloud Platform networking system., * Lift and move computer hardware or peripheral boxes weighing up to 50 pounds occasionally.
• Stand and walk for extended periods as needed.
• Bend and work underneath desks for wiring and equipment connections.
• Climb step stools safely.

$18.00 - $24.00