IT Analyst
PTS Advance
Ferndale, WA, United States
29 days ago
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Role details
Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$104,000.0 - $114,400.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Business Systems
Cyber Security
System Configuration
Information Management
Networking Hardware
Network Planning and Design
Network Monitoring
Windows Domain
Virtualization Technology
Wireless Networks
Network Routers
+7 more
Scripting
Firewalls (Computer Science)
Information Technology
Process Control Systems
Nutanix
Cisco Switches
Vmware
Job description
- Collaborating closely with the business’s industrial control system support group to provide operational support of installed assets/systems.
- Planning and managing hardware refresh.
- Providing network design and configuration support for capital project deployments.
- Planning and managing potentially disruptive activities in the production ICS environment in a manner that accomplishes goals while minimizing operational impact.
- Planning and managing corporate required cybersecurity-related activities in the ICS environment.
- Resolving service delivery issues for support of control systems infrastructure.
- Optimizing IT service delivery by improving reliability, efficiency, quality, and cost-effectiveness of defined components of services while following required engineering standards and safety practices.
- Maintaining documentation of supported systems.
- Seeking, recommending, and delivering cost-effective value-add opportunities.
- Assisting with the business’s budget development.
- Coordinating resources and suppliers to complete projects and work requests.
- Drive Operational Excellence with a strong focus on Safety and Value Creation.
- Identify improvement opportunities and system enhancements.
Requirements
- Legally authorized to work in the job posting country
- 3 or more years of experience in an applicable Information Technology discipline
- Demonstrated strong analytical and problem-solving skills
- Proven verbal and written communication skills for direct customer interaction
- Proven ability to work well with business, and local and remote IT resources
- Ability and willingness to provide day-to-day and after-hours support (24x7) as needed
- Ability to lift and move computers, servers, and other small network devices
- Wearing PPE appropriately in areas where required
- Willing and able to obtain a Transportation Worker Identification Card (TWIC)
- PPE is required in certain areas of this location and is mandatory for this role
Preferred Qualifications:
- Experience managing Cisco Catalyst switches
- Experience managing Windows Domain System Administration
- Experience configuring and virtualization tech VMware or Nutanix Cluster
- Experience managing an Enterprise Backup Solution
- Possess a good understanding of Firewall principles and system security
- Experience with system management applications
- Managing and maintaining a Honeywell wireless network in an enterprise environment
- Manage, update, and maintain antivirus patching software and distribution
- Basic understanding of scripting and Reports to generate Data for Routine Tasks
- Ability to influence individuals and groups
- Ability to create an environment of inclusiveness and foster communication
- Ability to engender trust and confidence
- Ability to demonstrate a high level of initiative and results-driven effort
- Proven discipline in following operational standards and processes
- Prior experience working in and supporting environments/Distributed Control Systems
Benefits & conditions
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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