Data Analyst

As a Data Analyst, you will help collect, organize, analyze, and interpret data related to Serenity’s business operations. You will work with information that helps the agency evaluate performance, identify trends, improve administrative processes, and make data-driven decisions.

This role is a great opportunity for someone who enjoys problem-solving, working with data, and using technology to support a growing service-oriented business., * Collect, clean, organize, and maintain business and operational data.

• Analyze data to identify trends, patterns, and opportunities for improvement.
• Create reports, dashboards, and visualizations to communicate key findings.
• Use Excel and other analytical tools to organize information and track performance metrics.
• Help monitor operational indicators, such as scheduling efficiency, service utilization, and business performance, where relevant data is available.
• Identify inconsistencies in datasets and help improve data accuracy.
• Collaborate with management to understand business needs and translate questions into actionable insights.
• Recommend improvements to reporting processes and administrative workflows.
• Maintain organized documentation and handle confidential business information responsibly.

Our mission is to provide compassionate, personalized care that gives clients and their families peace of mind. We are looking for a detail-oriented Data Analyst to help us use data to improve business operations, support informed decision-making, and better understand our agency’s performance., * Bachelor’s degree in Data Analytics, Computer Science, Statistics, Business Analytics, Economics, or a related field, or equivalent practical experience.

• Strong analytical thinking, attention to detail, and problem-solving skills.
• Proficiency in Microsoft Excel or Google Sheets.
• Basic knowledge of data analysis, data cleaning, and reporting.
• Familiarity with SQL, Python, Power BI, Tableau, or similar tools is a plus.
• Strong written and verbal communication skills.
• Ability to explain analytical findings in a clear, understandable way.
• Professionalism and a commitment to protecting confidential information.

Recent graduates and candidates seeking to build their data analytics experience are encouraged to apply.

What You’ll Gain

• The opportunity to apply analytical skills to real business challenges.
• Experience supporting operational and business decision-making.
• Opportunities to develop reporting, visualization, and data management skills.
• The chance to contribute to a local organization focused on helping people maintain their independence and quality of life.

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Work from home

Serenity Home Care Agency is a local home care provider serving Stamford and surrounding Connecticut communities. We help older adults, individuals with disabilities, and others who need assistance remain comfortable and independent in their own homes.