Network Administrator

We are seeking a skilled and proactive Network Administrator to support the daily operation, monitoring, and administration of the KANWIN Network, including voice, data, wireless, and video services. The ideal candidate enjoys hands-on work configuring and troubleshooting Cisco networking equipment, solving complex network problems, and collaborating with cross-functional teams. Must be detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. Strong communication skills, a customer-focused mindset, and the ability to work with both technical and non-technical stakeholders are essential. The Network Administrator will provide Tier II support, assist with the staging and deployment of new or replacement equipment, and ensure the network operates reliably, securely, and efficiently., * Implementation and Deployment

• Prepare and configure equipment based on designs provided by Planning and Engineering.
• Validate Methods of Procedure (MOPs) for accuracy and completeness.
• Coordinate with installation technicians, service providers, and customers during deployments and service upgrades.

• File Change Management Approvals (CMAs) as required. * Operations and Support

• Provide Tier II support for escalated network issues.
• Troubleshoot and resolve complex LAN, WAN, and Cisco device issues.
• Monitor network performance and participate in on-call rotation.

• Collaborate with teams across Security, Application Support, and Server Administration to resolve issues. * Customer Service and Documentation

• Deliver excellent customer service and support to end-users.
• Maintain accurate documentation of configurations, troubleshooting, and network changes., * On the My Job Applications page, verify these documents are present and valid. Upload or delete and upload new if needed.
• DD214 (if you are claiming Veteran’s Preference)
• Inside your Job Application upload these documents:
• Resume (or choose existing if you have one)
• Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents.”

• Hands-on experience configuring and troubleshooting Cisco networking equipment.
• Strong knowledge of LAN/WAN technologies, including monitoring and problem resolution.
• Proficiency with packet capture tools and interpreting network traffic.
• Understanding of dynamic routing protocols (e.g., OSPF).
• Strong customer service focus with effective verbal and written communication skills.
• Ability to work collaboratively with remote users and technical teams.
• Willingness to participate in an on-call rotation., * Three or more years of professional experience supporting enterprise network environments, specializing in Cisco equipment.
• Demonstrated experience in troubleshooting, monitoring, and documenting network environments.
• Solid organizational skills with strong attention to detail., * Experience supporting Cisco Voice over IP (VoIP) environments.
• Familiarity with BGP, MPLS, Cisco Wireless, or SDN technologies.
• Ability to manage multiple projects and competing priorities effectively.

Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are the requirements of employment and continued employment.

Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor).

Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state’s generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate. We actively support our team’s professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With ample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team!, In addition to the starting salary, the State of Kansas offers a significant benefits package that is available on the first day of employment. All benefits eligible, full-time employees may elect to enroll in:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs
• This benefits package represents additional annual compensation.