IT Systems Administrator I

The Office of Systems Management (OSM) is seeking an IT Systems Administrator I to support secure, reliable technology for the Kansas Department of Administration. You will install, configure, and maintain hardware and software for physical and virtual servers and personal computing devices.

You will perform routine administration and troubleshooting, assist with complex work, and develop your skills through guidance and mentoring from senior IT Infrastructure staff. The position reports to the IT Operations Manager and has no supervisory or personnel management responsibilities.

Why Join OSM?

At OSM, you will support technology that helps the Department of Administration serve Kansas. Learn from experienced technical staff, strengthen your troubleshooting skills, and gain experience across infrastructure, security, endpoint management, and recovery while contributing to system improvements and your professional growth.

Your Impact / Position Responsibilities

• Administer, maintain, and troubleshoot server and endpoint hardware, software, and infrastructure applications using established procedures.
• Monitor system uptime, performance, resource availability, and security to meet end user needs within established budgets and operational guidelines.
• Assist with acquiring, installing, and upgrading hardware and software and with system implementations, migrations, testing, and post-implementation support.
• Support Active Directory, DNS, DHCP, Group Policy, and IIS administration and troubleshooting.
• Deploy software and updates, maintain approved endpoint settings, and support tools such as Tanium, Intune, and BeyondTrust.
• Apply patches and security configurations, help remediate vulnerabilities, and assist IT Security with security findings and incidents.
• Help plan for and respond to service outages; investigate problems, review logs, document solutions, and escalate complex or unresolved issues.
• Automate routine tasks using scripts and develop basic programs for systems software configuration and enhancements, with technical guidance on more complex work.
• Support backups, system recovery, and disaster recovery testing; maintain accurate technical documentation.
• Work with IT colleagues, statewide technology partners, and vendors to resolve issues and support agency employees.

• Ability to follow procedures, investigate problems, and escalate issues.
• Attention to detail, accurate documentation, and clear communication.
• Ability to organize work, collaborate, provide responsive support, and learn from feedback.

Minimum Qualifications:

• Two years of professional experience in IT systems administration roles.
• Experience installing, configuring, maintaining, and troubleshooting server hardware and software.
• Experience managing operating systems such as Windows Server and/or Linux/Unix.
• Basic understanding of networking concepts, including IP addressing, DNS, and DHCP.
• Basic understanding of user accounts, access permissions, patching, endpoint protection, and backup and recovery practices., * Associate degree in computer science, engineering, or a related field preferred.
• Familiarity with server automation and scripting tools such as PowerShell, Bash, or Python.
• Experience managing user accounts and security permissions using tools such as Active Directory.
• Experience with DNS, DHCP, Group Policy, IIS, virtual server environments, or backup and recovery processes.
• Exposure to Tanium, Microsoft Intune, BeyondTrust, or similar systems management tools.
• Familiarity with CrowdStrike, Sophos, or other security tools, patching, and vulnerability remediation.
• Relevant IT certifications.

Post Offer Requirement:

Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.

• Salary Range: $60,000-$67,500 annually

Note: Compensation will be based on the candidate’s qualifications, experience, and skills, while considering internal equity and applicable compensation guidelines. Applicants should consider the posted salary range when determining their interest in the opportunity.

Employment Benefits:

• First day of employment coverage under the State Employee Health Plan (SEHP) for medical and prescription drug coverage and dental plan.
• Additional voluntary options including vision, hospital indemnity, accident and critical illness insurance plans and flexible spending accounts.
• SEHP members and their covered family members have access to the HealthQuest Health Center at 9th and Kansas Avenue in Topeka for in-person and virtual health care services.
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs