District IT Analyst Sr. VDHNF016

The Norfolk Health Department is seeking a qualified District IT Analyst Sr. to provide advanced technical support, application administration, data analysis, and information systems management for district operations. This position supports applications, equipment, and systems that fall outside the scope of services provided by the Office of Information Management (OIM) and Virginia Information Technologies Agency/NG (VITA/NG). The incumbent serves as the primary district liaison with OIM and VITA/NG to coordinate technical support, resolve issues, and ensure effective IT operations.

Conducts moderate to complex data analytics utilizing Oracle/SQL+ to write scripts and queries for reporting from internal databases and/or Web Vision. Maintains the file server and associated permissions. Superuser/Administrator for HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid and Medicare, and all other applicable information systems.

Serves as District Information Security Officer, Web Master and GIS Coordinator. Maintains and reconciles IT inventory. May serve on Web Vision Production User Group and/or Data Intelligence Group.

Maintains and supports local or out-of-scope systems, hardware, servers, audio/visual equipment and telecommunications. Provides system and software training to new staff and existing staff for all applicable systems and applications.

This position plays a critical role in maintaining reliable district technology operations, supporting data-driven decision-making, protecting information assets, and ensuring staff have the systems, tools, and technical guidance needed to deliver public health services effectively.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

• Ability to communicate effectively both orally and in writing; manage multiple tasks simultaneously, organize and maintain records in an extremely busy environment; work independently with minimal supervision; excellent customer service skills.

• Knowledgeable in federal, state and local government health department policies.

• Working knowledge of general office practices and business math.

• Attention to detail, accuracy, computer expertise including MS Word, Excel, computer databases, MS Access, SQL query language and ability to perform data entry into State software programs and databases.

• Knowledge in information systems management, emphasis in Windows Servers, (LAN) network, ORACLE RDBMS, Windows Operating Systems and client/server architecture in a TCP/IP environment.

• Ability to analyze department’s existing delivery systems and evaluate impacts of new information system technology; coordinate and implement new data collection techniques

Additional Considerations

• Knowledge of public and/or business administration, statistics and research methodology, purchasing and budgetary processes relating to information technology.

• Work experience in a health care setting with multi-disciplinary staff.

Bold and catalytic, the Norfolk Department of Public Health is transforming the health landscape of our community through groundbreaking initiatives and strategic partnerships. We are committed to fostering a culture of radical collaboration, excellence, inclusivity, and resilience. We believe that our employees are our greatest asset, and we are dedicated to providing a supportive and dynamic work environment where your skills and passion can make a catalytic impact. If you are ready to contribute to meaningful change and be part of a forward-thinking organization, NDPH is the place for you!