Manager, IT Application Development - Transportation

The Manager, IT Application Development, is responsible for the planning, delivery, and ongoing support of enterprise store technology solutions across Family Dollar’s retail footprint. This role leads internal team members and external development partners to deliver reliable, secure, and cost-effective applications that support critical store operations., The position serves as a central intake and delivery point for store systems initiatives, managing demand, priorities, estimates, vendor performance, and execution. The Manager partners closely with Information Technology, all other Support Center resources as needed and third-party vendors to ensure successful delivery, deployment, and continuous improvement of store systems at scale.

• Principal Duties & Responsibilities
• Own the intake, prioritization, and delivery of application development initiatives from requirements through deployment.
• Lead and coordinate internal staff, consultants, systems integrators, and hardware/software vendors.
• Provide oversight and technical direction for application development, integrations, and deployments.
• Curate scalable, enterprise-level solutions that are reliable and optimized for future growth.
• Manage multiple concurrent initiatives while identifying risks, dependencies, and mitigation strategies.
• Oversee store technology deployments to minimize operational impact.
• Manage budgets, forecasts, vendor contracts, and change orders.
• Hold vendors accountable for delivery commitments, service-level agreements (SLAs), and financial controls.
• Drive process improvement, delivery quality, and operational stability.
• Develop team members through coaching, performance management, and resource planning.
• Travel: 10% or more for project-related events, conferences, and on-site meetings as required.

Candidates must be authorized to work in the United States without the need for current or future visa sponsorship., * Bachelor’s degree in Business, Computer Science, Management Information Systems (MIS), or a related field, with 5+ years of relevant IT experience; or 10+ years of equivalent progressive experience.

• Experience managing internal teams and external development vendors.
• Experience working with systems integrators, software vendors, and hardware providers.
• Strong project and delivery management skills across complex initiatives.
• Experience with retail hardware and services procurement, including contract negotiation.
• Proven ability to manage budgets, forecasts, and vendor financial accountability.
• Strong communication and stakeholder management skills.

Preferred Technical Background

Preferred but not required.

• Familiarity with Oracle Transportation Management (OTM).
• Working knowledge of:
• Sterling EDI Integration.
• Service-Oriented Architecture (SOA) integration.
• Transportation and fleet management systems, including:
• Yard management.
• Rating services.
• Inbound freight delivery systems.
• Outbound carrier delivery systems.
• Route management systems.
• Experience supporting business-critical, highly integrated systems.
• Exposure to Agile or hybrid delivery models and Software Development Life Cycle (SDLC) best practices.