Data Support Specialist

Provides support to local districts to ensure the integrity of student data, data systems, and data accessibility to support school improvement, program evaluation, teacher effectiveness, and state reporting. This position will support a large functional area such as the Student Information System (which includes modules for: registration, grades, transcripts, course management, class schedule development, enrollment, reporting, touch-tone systems, and other modules that comprise substantial breadth). Maintains a high standard of customer service and responsiveness to staff computer needs., * Serves as a team player for technical support staff and service functions.

• Strong interpersonal skills with the ability to communicate effectively both orally and in writing on a one-to-one basis and with groups at all levels of the organization. Able to listen and draw out necessary information.
• Manages application software, application infrastructure and third-party application environments in the assigned field. Tests, maintains, and monitors system processes using in-house and third party tools. Work must be coordinated with other entities to ensure integration between systems.
• Performs problem analysis to resolve system or application issues. Performs complexdiagnosis of problems, providing solutions within area of responsibility, and/or through consulting with VBISD Technology Services team members; coordinates implementation of fixes and enhancements. Provides backup for other analysts as required. Responds to critical issues during off hours when necessary.
• Assists in the import of state and local assessment data into data warehouse solutions and PowerSchool student information system.
• Creates and maintains system documentation.
• Coordinates work with server, database, and network administrators, District Site Coordinator, and Helpdesk.
• Stays current with technological developments in software development, systems and application support, as well as management and user-support practices.
• Ability to work independently and as a member of a team to accomplish work goals and objectives. Able to plan, prioritize, and coordinate complex multiple projects in a fast-paced environment.
• Demonstrates principles of continuous learning.
• Ability to work with confidential data.
• Introduces, publicizes, and encourages the use of available learning resources and technologies through publications, newsletters, electronic presentations, and in-person trainings.
• Plans and facilitates workshops on relevant and meaningful topics in media and technology resources including but not limited to online learning, video conferencing, streaming video, digital media, and handheld technology.
• Communicates appropriately and effectively with Director of Technology Services, co-workers, district staff, and public.
• Performs other related duties as assigned by the Director of Technology Services.
• Valid driver’s license required.

Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education.

Associate’s degree with 3-5 years of student information systems experience and increasing responsibility working with data systems required. Extensive technical experience related to the area of assignment may be considered as a substitute for the degree requirement.

Work Experience:

Knowledge of data systems and best practices, relational database management, and/or web development, including ancillary utilities, multiple operating systems. Knowledge of PowerSchool SIS preferred., * Demonstrates excellent customer-focused attitude and service skills.