Systems Engineer

Responsible for the design, installation, and management of servers, storage, applications, and VoIP phone systems in our data centers. Analyzes and resolves problems and incidents escalated from the help desk and/or monitoring tools. Essential Duties & Responsibilities

• Provides direct support in the day-to-day operations of infrastructure, application and technical processes; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems
• Designs and deploys infrastructure, applications and enhancements/upgrades
• Monitors network performance and resolves network outages timely
• Assists Senior Systems Engineer with maintaining all Cisco routers and firewalls
• Maintains storage, servers, applications and back-ups for optimal performance
• Maintains anti-virus and security updates on all systems
• Maintains all security appliances, including but not limited to, Barracuda and SecureWorks
• Creates and updates documentation on system configuration, technical support procedures, and problem resolution steps
• Recommends needed updates and changes to management
• Performs daily backups of all systems and ensure safe management of media in accordance with the disaster recovery plan; ensures daily data replication to BC data center
• Engages vendors as needed to ensure systems are operating efficiently
• Assists with help desk calls, as needed
• Compliance training is assigned to all Bank personnel based on their position with the Bank and employees are required to complete all assigned training timely and in accordance with Bank policy.

• Bachelor’s degree or four-year degree in Information Technology/Systems OR minimum of four (4) years’ experience in building and maintaining VMware, Microsoft Active Directory and server systems hardware and architecture.
• Must have knowledge and experience in storage area networks (SAN’s), MS SQL, MS Exchange, and MS RDS.
• Microsoft 365 administration experience strongly preferred.

First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that’s what our team strives to do in the communities we serve each and every day. Visit www.ffbla.bank to learn more. Member FDIC, Equal Housing Lender.