ERP Administrator

• Serve as a system administrator for managing users, roles, security groups, and site-level permissions across both facilities
• Configure and maintain its modules including Production/Job Management, Inventory, Purchasing, MRP, BOM/Routings, Quality, and Financials
• Manage multi-site configuration ensuring proper site separation, intercompany transactions, and data accuracy between the two facilities
• Administer and troubleshooting its components including screen/form changes, Workflows, and Reporting. It may require some programming modifications.
• It requires withing with Business Intelligence tools.
• Manage integrations/interfaces between the ERP System and other systems like EDI, Custom Configurator, Salesforce/CRM, and Shipping System.
• Using API to integrate with other applications.
• Working with Data Warehouse and Data Lake.
• Provide end-user training and support across departments (planning, purchasing, shop floor, accounting)
• Maintain ERP documentation: configurations, customizations, workflows, and standard operating procedures
• Work with ERP support/VAR partner on tickets, escalations, and enhancement requests

General IT Duties

• Provide tier 2/3 technical support for network and ERP-related issues
• Ensure data security, backup integrity, and compliance with company policies across sites
• Participate in IT and business projects, including Syteline enhancements, network upgrades, and site expansions
• Provide occasional after-hours/on-call support for critical network or Syteline issues (e.g., month-end close, production-impacting outages)

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
• 4+ years hands-on experience administering ERP Systems
• Experience in a manufacturing environment strongly preferred
• Hands-on ERP administration experience: user/security setup, IDOs, workflows, multi-site configuration
• SQL query writing/report building skills for ERP reporting
• Understanding of manufacturing processes: MRP, CPQ, BOM, job/production scheduling, inventory control
• Familiarity with EDI, barcode scanning systems, and shop floor data collection
• Strong troubleshooting and analytical skills
• Ability to work independently across sites and manage competing priorities
• Clear communicator able to translate technical issues for shop-floor and office end users

Equipment Used:

• Personal Computer
• Telephone system, * Bachelor’s (Preferred)

Experience:

• ERP systems: 2 years (Required)

• Ability to work flexible hours, with additional time as needed.
• Less than 1% unplanned absenteeism is expected.
• No more than 40 unexcused hours per calendar year
• Occasional evening/weekend work for system maintenance, ERP upgrades, or emergency support

Pay: $80,000.00 - $115,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance