Intelligent Service Account Engineer

The Intelligent Services Account Engineer has the deep technical expertise of an Optimization / Energy Engineer and the interpersonal skills of an Account Manager. He or she is an expert at converting data into actionable insight and utilizing that data to deliver results for the client becoming a trusted advisor. Duties include routine on-going consultative services that help our clients continuously optimize their facilities and fulfill their mission more efficiently. Routine consultations provide insights into the client’s energy use, building operations, technical support/training needs, indoor environmental quality, asset management, and anything else that provides value to the client. Beyond the development and delivery of consultation reports, the Intelligent Services Account Engineer is responsible for energy project development, retro-commissioning, design assistance, walkthroughs, and continuously assisting the sales teams with securing a larger share of assigned clients’ business, earning them as customers for life. Success in this role is measured by assigned accounts’ energy reductions delivered to clients, and the amount of pull-through business delivered to Trane.

What you will do:

Key Result: Intelligent Services Consultation Development and Delivery

Key Actions:

• Facilitate the development and delivery of Intelligent Services consultation reports in a timely and professional manner
• Research facilities energy usage and provides interpretation of utility bills to clients
• Monitors and analyzes energy consumption and costs; develops recommendations for facility improvements, energy consumption, and conservation including performance against standards and benchmarks
• Monitors assigned contract hours with the goal of maintaining and improving contract margins, reaching applied time goals, and exceeding contractual obligations and customer expectations

Key Result: Sales Support

Key Actions:

• Maintains position as the customer’s most trusted advisor
• Actively participates in strategic account planning and leader to leader meetings
• Presents compelling technical business case presentations for comprehensive projects as required
• Leads sales process when appropriate
• Generates numerous leads for assigned accounts, especially Energy Services and Controls
• Helps the sales team to quality and quickly close or abandon opportunities
• Fully understands Trane’s energy solutions and is able to present products and solutions depending on customer business

• Clearly understands and communicates Trane’s comprehensive suite of offerings from time and material to paid for through savings comprehensive solutions projects

• Support sales team in the acquisition of new Intelligent Services clients
• Participate in high level walkthroughs and facility assessments

Key Result: Engineering / Project Development

Key Actions:

• Leads the technical analysis of facilities and their usage to determine creative solutions and savings opportunities
• Identifies, develops, estimates, and proposes Energy Conservation Measures (ECMs)
• Leads concept development associated with various engineering projects
• Conducts field survey work as needed to assess new opportunities and develop various projects
• Coordinate technical solutions with external partners as needed
• Assists with initial opportunity assessments for guaranteed energy savings projects, when needed

• 5-7 years experience, preferred
• Design and application knowledge of facility HVAC, control, lighting and electrical systems
• Four year electrical or Mechanical Engineering / Design degree, preferred
• Certified Energy Manager, preferred
• Experience with building automation and control systems strongly preferred
• Must have strong communication skills and ability to work with internal and external teams
• Must have strong business acumen skills and able to provide financial analysis to customer
• Must have a good understanding of technical proficiencies required to deliver solutions
• Must have the aptitude to learn new industry related material/practices for continued growth

Physical Requirements:

• The majority of a regular workday requires sitting.
• Frequent standing and walking.
• Excellent speaking, hearing as well as good vision.

• May be required to climb ladders, carry/ lift 10lbs., * Valid driver’s license

• Provide proof of personnel auto insurance

• Must have reliable personnel vehicle

• Flexibility to work overtime / weekends as required, * HVAC, Lighting, Controls, Building Envelope, Construction
• Strong numerical skills
• Problem resolution skills
• Organization, reasoning and strong analytical skills
• Inter-personal and Sales
• Highly assertive
• Ability to work independently as well as in a team environment
• Diplomacy in managing relationships
• Ability to lead in a team environment
• Excellent oral and written communication skills
• Effectively meet the needs of internal and external customers
• Executive Presentation Skills
• Business & Management
• Financial Selling, Contracts, High-Level Owner
• Process Oriented, Team Oriented
• General Attributes
• Impeccable Business Ethics, Professional image, Exceptional Organizational Skills, Innovative, Customer Focused, Good Business Judgment

• This position works in a typical office environment in a hybrid role where the successful candidate can “flex for their day” when needed, work fully remote two days a week, and often travels within the region (minimal overnights, approximately 4 times a year) to meet with clients on assigned accounts.

• Various customer facilities, spending time in Mechanical / Equipment rooms, surveying rooftop equipment and so on.

Site Charlotte, Caroline du Nord, États-Unis d’Amérique Catégorie Services Id du poste JR-18595 Commercial HVAC Americas

Participez à notre mission ! En tant que leader mondial dans la création de solutions climatiques confortables, durables et efficaces pour les bâtiments, les habitations et les transports, il est de notre responsabilité de placer la planète au premier plan. Pour nous, chezTrane Technologies, et à travers nos activités, y comprisTrane®etThermo KingLa durabilité n’est pas simplement une façon de faire des affaires-c’est au cœur de notre activité. Osez-vous regarder les défis mondiaux et y voir des opportunités porteuses d’impact ? Souhaitez-vous contribuer à bâtir un avenir meilleur ? Si la réponse est oui, nous vous invitons à envisager de nous rejoindre pour repousser les limites du possible en faveur d’un monde durable.

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