IT Technician

Our IT Manager needs help! He works with 4 different businesses on our Warner Truck Center Campus, and cannot get to all of the physical facility needs and minor IT issues. Successful candidate needs to know a fair amount about computers, pc’s - setting up and moving and working with the different business operating system providers we use. The person also needs to have a passion for helping employees with different physical facility issues that arise and develop and maintain preventive maintenance systems to keep the facilities working well. Having the ability to solve problems quickly, find and develop relationships with repair and maintenance vendors is critical. If you are a positive self-starter and this job sounds interesting - please apply! (If you think you are a good fit and want to work less than 40 hours please still apply if that makes a difference, but we think it could keep someone busy full-time if that is what you are looking for. Minimum 30 hours/week for benefits.) Related keywords: information technology, it, it support, help desk, it technician, system administrator, desktop support, * Assist with Microsoft 365 apps such as Outlook and Teams

• Reset passwords and help set up accounts for new employees
• Set up new computers and keep track of equipment at each store
• Escalate issues you can’t solve to senior IT staff or vendors, and follow up until they’re fixed
• Travel between dealership locations as needed

• High school diploma or equivalent
• Comfortable using Windows computers and Microsoft Office
• Interest in technology and a willingness to learn
• Friendly, patient communication with non-technical coworkers
• Good organization and follow-through
• Valid driver’s license and reliable transportation (mileage reimbursed)
• Ability to lift 50 lbs
• Availability for some evenings and Saturdays on a rotating schedule

Nice to have

• Any help desk, IT or technical support experience, including school, internships or volunteer work
• Customer service experience
• CompTIA A+ or similar certification, or working toward one
• Experience in automotive retail or another multi-location business