In this role, you will play a key part in defining, validating, and communicating Network Diagram capabilities, with a strong focus on integration with Utility Network workflows. You will collaborate closely with development teams to refine requirements, influence product design, and ensure a seamless and effective user experience. You will also contribute to the quality of the product through thoughtful validation, exploratory testing, and real-world scenario analysis.

This is a highly collaborative role that blends product thinking, domain expertise, and hands-on investigation to deliver meaningful value to our users.

Responsibilities

• Build deep expertise in Network Diagrams and Utility Network workflows, contributing to product direction and design decisions
• Collaborate with engineering teams to refine requirements, scenarios, and expected system behavior
• Use domain knowledge and AI-assisted analysis to explore workflows, identify gaps, and improve user experience
• Validate capabilities through exploratory, scenario-based, and data-driven approaches grounded in real-world use cases
• Apply sound testing practices and use scripting and AI-assisted techniques to improve coverage and efficiency
• Identify, reproduce, and help resolve issues in collaboration with development teams
• Investigate customer-reported issues using real workflows and AI-assisted analysis to accelerate understanding and resolution
• Evaluate product behavior using utility and network scenarios to drive meaningful improvements
• Contribute to best practices that support successful customer adoption of Network Diagram capabilities
• Create clear, high-quality documentation, guidance, and examples that support user success
• Communicate complex technical concepts effectively across teams and to users
• Leverage AI-assisted tools to improve clarity, consistency, and efficiency in content and communication

Do you have experience in Telecommunication?, Do you have a Master’s degree?, Join the Network Diagram team and help shape advanced network visualization and analysis capabilities across ArcGIS. We’re looking for a Senior Product Engineer who combines strong analytical skills, domain curiosity, and a passion for building high-quality, user-centered software., * 5+ years of experience in a GIS, software development, or related technical environment

• Experience with network visualization, diagrams, or schematics
• Experience with utility or telecommunications networks and their data models and workflows
• Experience with Python for scripting and automation
• Strong analytical and problem-solving skills, with the ability to understand complex systems and workflows
• Solid understanding of software quality practices and validation approaches
• Good understanding of the software development lifecycle and agile methodologies
• Proven ability to explain complex technical concepts clearly
• Strong organizational skills and ability to drive work independently
• Ability to effectively use modern tools, including AI-assisted workflows, to enhance productivity
• Bachelor’s degree in GIS, engineering, computer science, or a related field
• Existing work authorization for France

Recommended Qualifications

• Familiarity with ArcGIS, especially ArcGIS Pro and Utility Network
• Experience working with relational or geospatial databases
• Programming experience in C#
• Experience contributing to technical documentation or user guidance
• Familiarity with version control systems such as Git
• Advanced degree (Master’s or PhD) in a relevant field

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At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.